Changes

HTTP 200 OK
Allow: GET, HEAD, OPTIONS
Content-Type: application/json
Vary: Accept

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            "target": "Reconheça se um ticket é uma continuação de um ticket existente usando um número de ticket externo. “FromAddressRegExp” contém a expressão regular para filtrar e-mails recebidos. Somente e-mails que correspondam a este endereço De: serão considerados para o reconhecimento do número do bilhete. Deixe esta opção vazia para desativar a filtragem e permitir qualquer endereço de remetente. “NumberRegExp” contém a expressão regular para extrair o número do ticket do assunto e/ou corpo do ticket e o primeiro grupo de captura será usado como o valor do número do ticket. Exemplo: A expressão regular padrão irá corresponder às ocorrências de “Incident-12354” e colocará a parte entre parênteses no campo dinâmico definido em “DynamicFieldName”, neste caso “12354”. Esta configuração é obrigatória. Se “SearchInSubject” estiver definido como “1”, o assunto do e-mail é pesquisado em busca de um número de ticket. Se “SearchInBody” estiver definido como “1”, o corpo do e-mail será pesquisado em busca de um número de ticket. Se “TicketStateTypes” for fornecido, ele procurará apenas tickets externos abertos de determinados tipos de estado separados por ponto e vírgula. “DynamicFieldName” define o arquivo dinâmico que é usado para armazenar o número do ticket externo. O campo dinâmico deve existir no sistema e deve ser válido. Esta configuração é obrigatória. “SenderType” define o tipo de remetente usado para os artigos a serem criados. “IsVisibleForCustomer” define se os artigos a criar são visíveis para os utilizadores clientes.",
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            "target": "Tempo de escalação",
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            "target": "Campos dinâmicos mostrados na exibição de detalhes do ticket da interface externa. Defina ProcessManagementActivityID e/ou ProcessManagementProcessID como “0 - Disabled”, caso os campos não devam aparecer na interface externa.",
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            "target": "Define um valor padrão para o tempo em que as credenciais podem ser atualizadas, em segundos, antes de expirarem (padrão: 300 segundos).",
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            "timestamp": "2023-03-11T15:47:57.716838Z",
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            "target": "Este campo é obrigatório e só pode conter os seguintes caracteres: [a-zA-Z0-9+-*/ ].",
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            "timestamp": "2023-01-18T08:12:32.928348Z",
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            "timestamp": "2022-11-09T09:21:02.945392Z",
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            "target": "Define o limite de criação do token de acesso em segundos.",
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