Units
Translation components API.
See the Weblate's Web API documentation for detailed description of the API.
GET /api/translations/otrs/user-manual/es_MX/units/?format=api&page=16
{ "count": 1787, "next": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/units/?format=api&page=17", "previous": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/units/?format=api&page=15", "results": [ { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Click on the *Import* button in the header of any statistic widget." ], "previous_source": "", "target": [ "" ], "id_hash": -1556750045785451140, "content_hash": -1556750045785451140, "location": "../content/agent/statistics-reports.rst:267", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1059, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 12, "source_unit": "http://translate.otrs.com/api/units/1803696/?format=api", "priority": 100, "id": 1805219, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=6a655014d4e2957c", "url": "http://translate.otrs.com/api/units/1805219/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:51.993969Z", "last_updated": "2025-01-17T15:25:43.604252Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Select a previously exported ``.xml`` file." ], "previous_source": "", "target": [ "" ], "id_hash": -644260419404773267, "content_hash": -644260419404773267, "location": "../content/agent/statistics-reports.rst:268", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1060, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 6, "source_unit": "http://translate.otrs.com/api/units/1803698/?format=api", "priority": 100, "id": 1805220, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=770f208fde88c86d", "url": "http://translate.otrs.com/api/units/1805220/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.000982Z", "last_updated": "2025-01-17T15:25:43.604587Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Modify the fields and the statistics details, if needed." ], "previous_source": "", "target": [ "" ], "id_hash": 598420878818475515, "content_hash": 598420878818475515, "location": "../content/agent/statistics-reports.rst:269", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1061, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 9, "source_unit": "http://translate.otrs.com/api/units/1803700/?format=api", "priority": 100, "id": 1805221, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=884e049e6426fdfb", "url": "http://translate.otrs.com/api/units/1805221/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.008301Z", "last_updated": "2025-01-17T15:25:43.604920Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "To run a statistic immediately:" ], "previous_source": "", "target": [ "" ], "id_hash": 3612298470350552461, "content_hash": 3612298470350552461, "location": "../content/agent/statistics-reports.rst:272", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1062, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 5, "source_unit": "http://translate.otrs.com/api/units/1803702/?format=api", "priority": 100, "id": 1805222, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=b2217651ebee7d8d", "url": "http://translate.otrs.com/api/units/1805222/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.016847Z", "last_updated": "2025-01-17T15:25:43.605252Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "To delete a statistic:" ], "previous_source": "", "target": [ "" ], "id_hash": -404642466299113759, "content_hash": -404642466299113759, "location": "../content/agent/statistics-reports.rst:278", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1065, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 4, "source_unit": "http://translate.otrs.com/api/units/1803706/?format=api", "priority": 100, "id": 1805224, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=7a626bd21f340ee1", "url": "http://translate.otrs.com/api/units/1805224/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.035507Z", "last_updated": "2025-01-17T15:25:43.606254Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Tickets" ], "previous_source": "", "target": [ "Tickets" ], "id_hash": 8980522939404614659, "content_hash": 8980522939404614659, "location": "../content/agent/tickets.rst:2, ../content/appendix/keyboard-shortcuts.rst:19, ../content/external/search.rst:6", "context": "", "note": "", "flags": "", "labels": [], "state": 30, "fuzzy": false, "translated": true, "approved": true, "position": 1229, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 1, "source_unit": "http://translate.otrs.com/api/units/1803708/?format=api", "priority": 100, "id": 1805225, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=fca13a0854757c03", "url": "http://translate.otrs.com/api/units/1805225/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.044654Z", "last_updated": "2025-01-17T15:25:43.663284Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Agents can communicate with customer users via email, phone or SMS, and agents can communicate with other agents via notes. Additionally, it is possible to start processes, which can affect both agents and customer users." ], "previous_source": "", "target": [ "" ], "id_hash": -6331776108836840115, "content_hash": -6331776108836840115, "location": "../content/agent/tickets.rst:4", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1230, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 35, "source_unit": "http://translate.otrs.com/api/units/1803710/?format=api", "priority": 100, "id": 1805226, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=2821032d1b799d4d", "url": "http://translate.otrs.com/api/units/1805226/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.102415Z", "last_updated": "2025-01-17T15:25:43.663621Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "The communication for all of these is managed by using tickets. This means, **OTRS** will convert any type of communications into tickets, and it will add the related messages as articles to the ticket." ], "previous_source": "", "target": [ "" ], "id_hash": 8306277532368377404, "content_hash": 8306277532368377404, "location": "../content/agent/tickets.rst:6", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1231, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 34, "source_unit": "http://translate.otrs.com/api/units/1803712/?format=api", "priority": 100, "id": 1805227, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=f345d3683aa0163c", "url": "http://translate.otrs.com/api/units/1805227/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.111262Z", "last_updated": "2025-01-17T15:25:43.663957Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Create Ticket" ], "previous_source": "", "target": [ "Crear Ticket" ], "id_hash": -4547108482158575347, "content_hash": -4547108482158575347, "location": "../content/agent/tickets.rst:10", "context": "", "note": "", "flags": "", "labels": [], "state": 30, "fuzzy": false, "translated": true, "approved": true, "position": 1232, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803714/?format=api", "priority": 100, "id": 1805228, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=40e56ced55c5c10d", "url": "http://translate.otrs.com/api/units/1805228/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.119858Z", "last_updated": "2025-01-17T15:25:43.664292Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Use this screen to add a new ticket to the system. The ticket create screen is available from the main menu and from the action menu, as well as from the customer and customer user cards." ], "previous_source": "", "target": [ "" ], "id_hash": 7060544681850262525, "content_hash": 7060544681850262525, "location": "../content/agent/tickets.rst:12", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1233, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 36, "source_unit": "http://translate.otrs.com/api/units/1803716/?format=api", "priority": 100, "id": 1805229, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=e1fc17fad27553fd", "url": "http://translate.otrs.com/api/units/1805229/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.172575Z", "last_updated": "2025-01-17T15:25:43.664628Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "When agents start the communication, they can create *email tickets*, *phone tickets*, *process tickets* or *SMS tickets*. All communications result in a ticket, and the first message is added to the ticket as an article." ], "previous_source": "", "target": [ "" ], "id_hash": 641377947304500722, "content_hash": 641377947304500722, "location": "../content/agent/tickets.rst:14", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1234, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 35, "source_unit": "http://translate.otrs.com/api/units/1803718/?format=api", "priority": 100, "id": 1805230, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=88e6a1d84bda9df2", "url": "http://translate.otrs.com/api/units/1805230/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.179262Z", "last_updated": "2025-01-17T15:25:43.664962Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Email Ticket" ], "previous_source": "", "target": [ "" ], "id_hash": 8184743212822106802, "content_hash": 8184743212822106802, "location": "../content/agent/tickets.rst:17", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1235, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803720/?format=api", "priority": 100, "id": 1805231, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=f1960c96620d12b2", "url": "http://translate.otrs.com/api/units/1805231/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.186044Z", "last_updated": "2025-01-17T15:25:43.665293Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Email ticket is used to send an email to the customer user or to other recipients when the ticket is created." ], "previous_source": "", "target": [ "" ], "id_hash": -5475583367219686880, "content_hash": -5475583367219686880, "location": "../content/agent/tickets.rst:17", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1236, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 21, "source_unit": "http://translate.otrs.com/api/units/1803722/?format=api", "priority": 100, "id": 1805232, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=3402d1f03ad55220", "url": "http://translate.otrs.com/api/units/1805232/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.192665Z", "last_updated": "2025-01-17T15:25:43.665633Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Phone Ticket" ], "previous_source": "", "target": [ "" ], "id_hash": 6461594666449606282, "content_hash": 6461594666449606282, "location": "../content/agent/tickets.rst:20", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1237, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803724/?format=api", "priority": 100, "id": 1805233, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=d9ac321d3849968a", "url": "http://translate.otrs.com/api/units/1805233/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.199222Z", "last_updated": "2025-01-17T15:25:43.665965Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Phone ticket is used to record the information gathered during a phone call with the customer user. When the ticket is created, no email will be sent to the customer user. The ticket is treated as if it was originally created by the customer user." ], "previous_source": "", "target": [ "" ], "id_hash": 637159611680317962, "content_hash": 637159611680317962, "location": "../content/agent/tickets.rst:20", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1238, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 45, "source_unit": "http://translate.otrs.com/api/units/1803726/?format=api", "priority": 100, "id": 1805234, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=88d7a54a7f6e620a", "url": "http://translate.otrs.com/api/units/1805234/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.205959Z", "last_updated": "2025-01-17T15:25:43.666310Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Process Ticket" ], "previous_source": "", "target": [ "Ticket de Proceso" ], "id_hash": 7949759225885084805, "content_hash": 7949759225885084805, "location": "../content/agent/tickets.rst:23", "context": "", "note": "", "flags": "", "labels": [], "state": 20, "fuzzy": false, "translated": true, "approved": false, "position": 1239, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803728/?format=api", "priority": 100, "id": 1805235, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=ee5337e574c3cc85", "url": "http://translate.otrs.com/api/units/1805235/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.212491Z", "last_updated": "2025-01-17T15:25:43.666647Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "SMS Ticket" ], "previous_source": "", "target": [ "" ], "id_hash": -6356399697043194023, "content_hash": -6356399697043194023, "location": "../content/agent/tickets.rst:26", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1241, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803732/?format=api", "priority": 100, "id": 1805237, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=27c988273756ff59", "url": "http://translate.otrs.com/api/units/1805237/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.267201Z", "last_updated": "2025-01-17T15:25:43.667415Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "SMS ticket is used create a ticket and send the first article via SMS to the customer user. SMS ticket has a limited body size to fit the text to SMS length restrictions." ], "previous_source": "", "target": [ "" ], "id_hash": -2005011828359930562, "content_hash": -2005011828359930562, "location": "../content/agent/tickets.rst:26", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1242, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 33, "source_unit": "http://translate.otrs.com/api/units/1803734/?format=api", "priority": 100, "id": 1805238, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=642cc45d78265d3e", "url": "http://translate.otrs.com/api/units/1805238/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.273772Z", "last_updated": "2025-01-17T15:25:43.667755Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "The following section explains how an agent can create a new request in the agent interface for the customer user. Creating email tickets, phone tickets and SMS tickets are almost the same, so the following sections will describe the ticket creation in a general manner." ], "previous_source": "", "target": [ "" ], "id_hash": -6434264475462938148, "content_hash": -6434264475462938148, "location": "../content/agent/tickets.rst:28", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1243, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 45, "source_unit": "http://translate.otrs.com/api/units/1803736/?format=api", "priority": 100, "id": 1805239, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=26b4e68cbd1dd1dc", "url": "http://translate.otrs.com/api/units/1805239/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.280269Z", "last_updated": "2025-01-17T15:25:43.668092Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Customer" ], "previous_source": "", "target": [ "Cliente" ], "id_hash": -5668355504855020259, "content_hash": -5668355504855020259, "location": "../content/agent/tickets.rst:58", "context": "", "note": "", "flags": "", "labels": [], "state": 30, "fuzzy": false, "translated": true, "approved": true, "position": 1249, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 1, "source_unit": "http://translate.otrs.com/api/units/1803740/?format=api", "priority": 100, "id": 1805241, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=3155f4b3587c8d1d", "url": "http://translate.otrs.com/api/units/1805241/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.293424Z", "last_updated": "2025-01-17T15:25:43.670217Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "In this section, the customer user for whom the new ticket is being created can be selected. The customer user can be selected by typing the name into the field or by using the customer address book next to the field. Using the wildcard character \\* is possible to search for the customer user." ], "previous_source": "", "target": [ "" ], "id_hash": 671361666323623807, "content_hash": 671361666323623807, "location": "../content/agent/tickets.rst:43", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1250, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 54, "source_unit": "http://translate.otrs.com/api/units/1803742/?format=api", "priority": 100, "id": 1805242, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=895127e0e508af7f", "url": "http://translate.otrs.com/api/units/1805242/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.393840Z", "last_updated": "2025-01-17T15:25:43.670565Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Select Customer User" ], "previous_source": "", "target": [ "" ], "id_hash": 5912678503060970836, "content_hash": 5912678503060970836, "location": "../content/agent/tickets.rst:0, ../content/agent/tickets.rst:52", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1252, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 3, "source_unit": "http://translate.otrs.com/api/units/1803744/?format=api", "priority": 100, "id": 1805243, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=d20e0dc596099d54", "url": "http://translate.otrs.com/api/units/1805243/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.400759Z", "last_updated": "2025-01-17T15:25:43.671246Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Customer User \\*" ], "previous_source": "", "target": [ "" ], "id_hash": 6044596172950517430, "content_hash": 6044596172950517430, "location": "../content/agent/tickets.rst:55", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1253, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 3, "source_unit": "http://translate.otrs.com/api/units/1803746/?format=api", "priority": 100, "id": 1805244, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=d3e2b8319366b6b6", "url": "http://translate.otrs.com/api/units/1805244/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.407700Z", "last_updated": "2025-01-17T15:25:43.671588Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "The person for whom the ticket is created." ], "previous_source": "", "target": [ "" ], "id_hash": 9186537833549485329, "content_hash": 9186537833549485329, "location": "../content/agent/tickets.rst:55", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1254, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 8, "source_unit": "http://translate.otrs.com/api/units/1803748/?format=api", "priority": 100, "id": 1805245, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=ff7d237cbc675511", "url": "http://translate.otrs.com/api/units/1805245/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.414662Z", "last_updated": "2025-01-17T15:25:43.671929Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Customer ID" ], "previous_source": "", "target": [ "ID del Cliente" ], "id_hash": -4821120160042615405, "content_hash": -4821120160042615405, "location": "../content/agent/statistics-reports.rst:309, ../content/agent/tickets.rst:58", "context": "", "note": "", "flags": "", "labels": [], "state": 30, "fuzzy": false, "translated": true, "approved": true, "position": 1079, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803750/?format=api", "priority": 100, "id": 1805246, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=3d17f0c2012f7d93", "url": "http://translate.otrs.com/api/units/1805246/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.421478Z", "last_updated": "2025-01-17T15:25:43.611150Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "This field will be auto-populated by selecting a customer user." ], "previous_source": "", "target": [ "" ], "id_hash": 7628441755813613439, "content_hash": 7628441755813613439, "location": "../content/agent/tickets.rst:58", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1255, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 10, "source_unit": "http://translate.otrs.com/api/units/1803752/?format=api", "priority": 100, "id": 1805247, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=e9ddab5c15070f7f", "url": "http://translate.otrs.com/api/units/1805247/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.528894Z", "last_updated": "2025-01-17T15:25:43.672264Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Assignment" ], "previous_source": "", "target": [ "Asignación" ], "id_hash": 5359076780873399151, "content_hash": 5359076780873399151, "location": "../content/agent/tickets.rst:85", "context": "", "note": "", "flags": "", "labels": [], "state": 20, "fuzzy": false, "translated": true, "approved": false, "position": 1256, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 1, "source_unit": "http://translate.otrs.com/api/units/1803754/?format=api", "priority": 100, "id": 1805248, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=ca5f43f04800bb6f", "url": "http://translate.otrs.com/api/units/1805248/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.536127Z", "last_updated": "2025-01-17T15:25:43.672602Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "In this section, the queue to which the ticket should be assigned, as well as the owner and the responsible of the ticket, are selected. The queue selection is mandatory." ], "previous_source": "", "target": [ "" ], "id_hash": -3740842504094873699, "content_hash": -3740842504094873699, "location": "../content/agent/tickets.rst:61", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1257, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 30, "source_unit": "http://translate.otrs.com/api/units/1803756/?format=api", "priority": 100, "id": 1805249, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=4c15db8ff6be079d", "url": "http://translate.otrs.com/api/units/1805249/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.586020Z", "last_updated": "2025-01-17T15:25:43.672944Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Queue And Owner Selection" ], "previous_source": "", "target": [ "" ], "id_hash": -2033032390977402167, "content_hash": -2033032390977402167, "location": "../content/agent/tickets.rst:0, ../content/agent/tickets.rst:66", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1258, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 4, "source_unit": "http://translate.otrs.com/api/units/1803758/?format=api", "priority": 100, "id": 1805250, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=63c937cfd6edcac9", "url": "http://translate.otrs.com/api/units/1805250/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.592936Z", "last_updated": "2025-01-17T15:25:43.673285Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Queue \\*" ], "previous_source": "", "target": [ "" ], "id_hash": 4958677573713936147, "content_hash": 4958677573713936147, "location": "../content/agent/tickets.rst:75", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1259, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803760/?format=api", "priority": 100, "id": 1805251, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=c4d0c2fb28ea3f13", "url": "http://translate.otrs.com/api/units/1805251/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.599900Z", "last_updated": "2025-01-17T15:25:43.673625Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "The queue into which the new ticket will be placed." ], "previous_source": "", "target": [ "" ], "id_hash": 7745952519685221349, "content_hash": 7745952519685221349, "location": "../content/agent/tickets.rst:69", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1260, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 10, "source_unit": "http://translate.otrs.com/api/units/1803762/?format=api", "priority": 100, "id": 1805252, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=eb7f26c6dee12be5", "url": "http://translate.otrs.com/api/units/1805252/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.612623Z", "last_updated": "2025-01-17T15:25:43.673964Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Owner" ], "previous_source": "", "target": [ "Propietario" ], "id_hash": -8776823857316838819, "content_hash": -8776823857316838819, "location": "../content/agent/tickets.rst:78, ../content/agent/tickets.rst:300", "context": "", "note": "", "flags": "", "labels": [], "state": 30, "fuzzy": false, "translated": true, "approved": true, "position": 1264, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 1, "source_unit": "http://translate.otrs.com/api/units/1803764/?format=api", "priority": 100, "id": 1805253, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=063275341074c25d", "url": "http://translate.otrs.com/api/units/1805253/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.619623Z", "last_updated": "2025-01-17T15:25:43.675320Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "The owner is the agent who will actually work with the new ticket." ], "previous_source": "", "target": [ "" ], "id_hash": 5379388842944127683, "content_hash": 5379388842944127683, "location": "../content/agent/tickets.rst:78", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1265, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 13, "source_unit": "http://translate.otrs.com/api/units/1803766/?format=api", "priority": 100, "id": 1805254, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=caa76da6c46262c3", "url": "http://translate.otrs.com/api/units/1805254/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.666189Z", "last_updated": "2025-01-17T15:25:43.675661Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Responsible" ], "previous_source": "", "target": [ "Responsable" ], "id_hash": -332937306199977686, "content_hash": -332937306199977686, "location": "../content/agent/statistics-reports.rst:399, ../content/agent/tickets.rst:85", "context": "", "note": "", "flags": "", "labels": [], "state": 30, "fuzzy": false, "translated": true, "approved": true, "position": 1133, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 1, "source_unit": "http://translate.otrs.com/api/units/1803768/?format=api", "priority": 100, "id": 1805255, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=7b612b48b379912a", "url": "http://translate.otrs.com/api/units/1805255/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.673111Z", "last_updated": "2025-01-17T15:25:43.629632Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "The responsible agent will be responsible for the ticket. This agent has the same permissions as the owner." ], "previous_source": "", "target": [ "" ], "id_hash": -7898066813034488057, "content_hash": -7898066813034488057, "location": "../content/agent/tickets.rst:81", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1266, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 18, "source_unit": "http://translate.otrs.com/api/units/1803770/?format=api", "priority": 100, "id": 1805256, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=12646e144cc71f07", "url": "http://translate.otrs.com/api/units/1805256/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.723462Z", "last_updated": "2025-01-17T15:25:43.676005Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Service Level Management" ], "previous_source": "", "target": [ "Gestión de Nivel de Servicio" ], "id_hash": -8427792089050324681, "content_hash": -8427792089050324681, "location": "../content/agent/tickets.rst:117", "context": "", "note": "", "flags": "", "labels": [], "state": 30, "fuzzy": false, "translated": true, "approved": true, "position": 1268, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 3, "source_unit": "http://translate.otrs.com/api/units/1803774/?format=api", "priority": 100, "id": 1805258, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=0b0a77bf534ee137", "url": "http://translate.otrs.com/api/units/1805258/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.737510Z", "last_updated": "2025-01-17T15:25:43.676686Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Priority And State Selection" ], "previous_source": "", "target": [ "" ], "id_hash": -7725393565511549410, "content_hash": -7725393565511549410, "location": "../content/agent/tickets.rst:0, ../content/agent/tickets.rst:93", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1270, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 4, "source_unit": "http://translate.otrs.com/api/units/1803778/?format=api", "priority": 100, "id": 1805260, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=14c9e37ba9987e1e", "url": "http://translate.otrs.com/api/units/1805260/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.794813Z", "last_updated": "2025-01-17T15:25:43.677356Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Priority \\*" ], "previous_source": "", "target": [ "" ], "id_hash": -4118511157674024443, "content_hash": -4118511157674024443, "location": "../content/agent/tickets.rst:107", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1275, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803780/?format=api", "priority": 100, "id": 1805261, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=46d81bec435b6205", "url": "http://translate.otrs.com/api/units/1805261/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.801793Z", "last_updated": "2025-01-17T15:25:43.679038Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "New tickets have a *3 normal* priority by default. Select another priority if you want to change it." ], "previous_source": "", "target": [ "" ], "id_hash": 4850195154410672389, "content_hash": 4850195154410672389, "location": "../content/agent/tickets.rst:105", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1276, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 18, "source_unit": "http://translate.otrs.com/api/units/1803782/?format=api", "priority": 100, "id": 1805262, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=c34f5acba5f81105", "url": "http://translate.otrs.com/api/units/1805262/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.808651Z", "last_updated": "2025-01-17T15:25:43.679395Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "New tickets are in an *open* state by default. Select another state if you want to change it." ], "previous_source": "", "target": [ "" ], "id_hash": 1460538450496633453, "content_hash": 1460538450496633453, "location": "../content/agent/tickets.rst:113", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1280, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 18, "source_unit": "http://translate.otrs.com/api/units/1803784/?format=api", "priority": 100, "id": 1805263, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=9444dffb82a6ba6d", "url": "http://translate.otrs.com/api/units/1805263/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.815485Z", "last_updated": "2025-01-17T15:25:43.680798Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "In this section, a message much like you would find in an email client can be entered. This section is different for phone tickets and email tickets." ], "previous_source": "", "target": [ "" ], "id_hash": 7977090892373717457, "content_hash": 7977090892373717457, "location": "../content/agent/tickets.rst:120", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1282, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 27, "source_unit": "http://translate.otrs.com/api/units/1803786/?format=api", "priority": 100, "id": 1805264, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=eeb451e6f4f071d1", "url": "http://translate.otrs.com/api/units/1805264/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.822249Z", "last_updated": "2025-01-17T15:25:43.681478Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "In the widget configuration of this widget, it is possible to set whether the next screen after creation of a ticket is the create screen again or the detail view of the created ticket." ], "previous_source": "", "target": [ "" ], "id_hash": 7855492901777263377, "content_hash": 7855492901777263377, "location": "../content/agent/tickets.rst:122", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1283, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 34, "source_unit": "http://translate.otrs.com/api/units/1803788/?format=api", "priority": 100, "id": 1805265, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=ed04512c8a094b11", "url": "http://translate.otrs.com/api/units/1805265/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.829198Z", "last_updated": "2025-01-17T15:25:43.681811Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Write The Message" ], "previous_source": "", "target": [ "" ], "id_hash": 5004339859007775654, "content_hash": 5004339859007775654, "location": "../content/agent/tickets.rst:0, ../content/agent/tickets.rst:127", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1284, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 3, "source_unit": "http://translate.otrs.com/api/units/1803790/?format=api", "priority": 100, "id": 1805266, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=c572fc966f7ca3a6", "url": "http://translate.otrs.com/api/units/1805266/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.836223Z", "last_updated": "2025-01-17T15:25:43.682143Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "From \\*" ], "previous_source": "", "target": [ "" ], "id_hash": 8884332763410437464, "content_hash": 8884332763410437464, "location": "../content/agent/tickets.rst:130", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1285, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803792/?format=api", "priority": 100, "id": 1805267, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=fb4b7d93bd719558", "url": "http://translate.otrs.com/api/units/1805267/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.843167Z", "last_updated": "2025-01-17T15:25:43.682481Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "This field is available only for phone tickets, and it is mandatory. This is because a phone ticket is treated as if it was created by the customer user." ], "previous_source": "", "target": [ "" ], "id_hash": 6720856434306963055, "content_hash": 6720856434306963055, "location": "../content/agent/tickets.rst:130", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1286, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 29, "source_unit": "http://translate.otrs.com/api/units/1803794/?format=api", "priority": 100, "id": 1805268, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=dd4547518143d66f", "url": "http://translate.otrs.com/api/units/1805268/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.855555Z", "last_updated": "2025-01-17T15:25:43.682817Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "To \\*" ], "previous_source": "", "target": [ "" ], "id_hash": -47873636394627330, "content_hash": -47873636394627330, "location": "../content/agent/tickets.rst:139", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1287, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 2, "source_unit": "http://translate.otrs.com/api/units/1803796/?format=api", "priority": 100, "id": 1805269, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=7f55eb2e6c978efe", "url": "http://translate.otrs.com/api/units/1805269/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.862280Z", "last_updated": "2025-01-17T15:25:43.683155Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "For an email ticket, this will be the person for whom the ticket was created. This will be used in the *To* field of the email that is generated." ], "previous_source": "", "target": [ "" ], "id_hash": 8278875241966447122, "content_hash": 8278875241966447122, "location": "../content/agent/tickets.rst:133", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1288, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 29, "source_unit": "http://translate.otrs.com/api/units/1803798/?format=api", "priority": 100, "id": 1805270, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=f2e4792b512faa12", "url": "http://translate.otrs.com/api/units/1805270/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.870159Z", "last_updated": "2025-01-17T15:25:43.683493Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "For phone tickets, the *To* field is read-only and will be auto-populated with the queue selected in the previous section." ], "previous_source": "", "target": [ "" ], "id_hash": -1773215986966412336, "content_hash": -1773215986966412336, "location": "../content/agent/tickets.rst:139", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1290, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 20, "source_unit": "http://translate.otrs.com/api/units/1803802/?format=api", "priority": 100, "id": 1805272, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=676445746ad2c3d0", "url": "http://translate.otrs.com/api/units/1805272/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.884335Z", "last_updated": "2025-01-17T15:25:43.684177Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Cc" ], "previous_source": "", "target": [ "Con Copia" ], "id_hash": -6501493474539799734, "content_hash": -6501493474539799734, "location": "../content/agent/tickets.rst:142", "context": "", "note": "", "flags": "", "labels": [], "state": 30, "fuzzy": false, "translated": true, "approved": true, "position": 1291, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 1, "source_unit": "http://translate.otrs.com/api/units/1803804/?format=api", "priority": 100, "id": 1805273, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=25c60e219c88fb4a", "url": "http://translate.otrs.com/api/units/1805273/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:52.891392Z", "last_updated": "2025-01-17T15:25:43.684512Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Bcc" ], "previous_source": "", "target": [ "Copia Oculta" ], "id_hash": -2238349820762520279, "content_hash": -2238349820762520279, "location": "../content/agent/tickets.rst:145", "context": "", "note": "", "flags": "", "labels": [], "state": 20, "fuzzy": false, "translated": true, "approved": false, "position": 1293, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 1, "source_unit": "http://translate.otrs.com/api/units/1803808/?format=api", "priority": 100, "id": 1805275, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=60efc8b282640529", "url": "http://translate.otrs.com/api/units/1805275/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2020-06-09T07:09:53.000679Z", "last_updated": "2025-01-17T15:25:43.685175Z" } ] }