| Component | Total | Dismissed | Active | Translated |
|---|---|---|---|---|
| Administration Manual | 63 | 0 | 63 | 63 |
| Feature Add-ons Manual | 225 | 0 | 225 | 225 |
| General Catalog | 7 | 0 | 7 | 7 |
| Import Export | 12 | 0 | 12 | 12 |
| ITSM Change Management | 129 | 0 | 129 | 129 |
| ITSM Configuration Management | 82 | 0 | 82 | 82 |
| ITSM Core | 60 | 0 | 60 | 60 |
| ITSM Incident Problem Management | 17 | 0 | 17 | 17 |
| OTRS | 1,604 | 0 | 1,604 | 1,604 |
| OTRS::ITSM Manual | 2 | 0 | 2 | 2 |
| OTRS Master Slave | 19 | 0 | 19 | 19 |
| Survey | 48 | 0 | 48 | 48 |
| System Monitoring | 3 | 0 | 3 | 3 |
| TimeAccounting | 60 | 0 | 60 | 60 |
| Update Guide | 25 | 0 | 25 | 25 |
| User Manual | 1 | 0 | 1 | 1 |
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