This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Overview

Project website otrs.com
Project maintainers User avatar bmu User avatar bot-otrs-gitlab
Translation license proprietary
Translation process
  • Translations can be made directly.
  • Translation suggestions can be made.
  • Translations are reviewed by dedicated reviewers.
  • Any authenticated user can contribute.
  • The translation uses bilingual files.
File mask locale/*/LC_MESSAGES/content.po
Translation file Download locale/es_MX/LC_MESSAGES/content.po
Last change May 31, 2023, 6:18 p.m.
Last author Francisco Cruz

String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 1,510 20,824 123,988
Approved 6% 101 1% 214 1% 1,417
Waiting for review 7% 119 1% 285 1% 1,889
Translated 14% 220 2% 499 2% 3,306
Needs editing 0% 0 0% 0 0% 0
Read-only 0% 0 0% 0 0% 0
Failing checks 1% 2 1% 2 1% 15
Strings with suggestions 0% 0 0% 0 0% 0
Untranslated strings 85% 1,290 97% 20,325 97% 120,682
Last 12 months Previous

Activity in last 12 months

2 changes 0 changes 1 change 21 changes 0 changes 2 changes 11 changes 0 changes 0 changes 0 changes 2 changes 24 changes 0 changes 3 changes 0 changes 0 changes 0 changes 6 changes 1 change 2 changes 21 changes 8 changes 1 change 92 changes
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Quick numbers

20,824
Hosted words
1,510
Hosted strings
14%
Translated
1
Contributors
and previous 30 days

Trends of last 30 days

+8%
Hosted words
+100%
+5%
Hosted strings
+100%
−1%
Translated
+15%
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Contributors
+100%
User avatar None

Resource updated

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
The "locale/es_MX/LC_MESSAGES/content.po" file was changed. 10 days ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
*Customer Users ↔ Services* filter is applied before the one for *Types ↔ Services*.
 
10 days ago
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Resource updated

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
The "locale/es_MX/LC_MESSAGES/content.po" file was changed. 12 days ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
The time in minutes from ticket creation to first response (based on working time) only if first response escalation time is set.
 
12 days ago
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Resource updated

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
The "locale/es_MX/LC_MESSAGES/content.po" file was changed. 3 weeks ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
If you want to make all contacts searchable by every customer user, you can enable this by removing the tick from the system configuration option ``CustomContactFieldsRestrictContactsToCustomerOnly`` and setting it as not enabled.
 
3 weeks ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
The functionality is by default limited to search just contacts that are from the same company. Otherwise all contacts of all companies would be visible to every customer user that has access to the external interface.
 
3 weeks ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
To display the dynamic field of type *Customer* in the external interface, see the :otrsdoc:`Dynamic Fields <admin/processes-automation/dynamic-fields/>` chapter of the administration manual.
 
3 weeks ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
This feature allows you to list tickets for customer users that they do not otherwise have access to. The customer users can be added to any ticket as dynamic field, even if they are not the customer user of the ticket.
 
3 weeks ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. Spanish (Mexico)
Custom Contact Ticket List
 
3 weeks ago
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