Translation

SysConfig
Defines if a ticket lock is required in the additional ITSM field screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
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Context English French State
Pre-approved Pré-approuvé
Rejected Rejeté
Repair Start Time Date de début de réparation
Recovery Start Time Date de début de retour à la normale
Decision Date Date de décision
Due Date Échéance
closed with workaround Fermé avec contournement
Add a decision! Ajouter une décision
Additional ITSM Fields Champs ITSM additionnels
Additional ITSM ticket fields. Champs ITSM additionnels.
Allows adding notes in the additional ITSM field screen of the agent interface. Autoriser l'ajout de notes dans les champs ITSM additionnels sur l'interface opérateur.
Allows adding notes in the decision screen of the agent interface. Autoriser l'ajout de notes dans les champs ITSM additionnels sur l'interface de décision.
Allows defining new types for ticket (if ticket type feature is enabled). Autoriser la modification du type de ticket (si la fonctionnalité est activée).
Change the ITSM fields! Modifiez les champs ITSM !
Decision Décision
Defines if a ticket lock is required in the additional ITSM field screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
Defines if a ticket lock is required in the decision screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
Defines if the service incident state should be shown during service selection in the agent interface.
Defines the default body of a note in the additional ITSM field screen of the agent interface.
Defines the default body of a note in the decision screen of the agent interface.
Defines the default next state of a ticket after adding a note, in the additional ITSM field screen of the agent interface.
Defines the default next state of a ticket after adding a note, in the decision screen of the agent interface.
Defines the default subject of a note in the additional ITSM field screen of the agent interface.
Defines the default subject of a note in the decision screen of the agent interface.
Defines the default ticket priority in the additional ITSM field screen of the agent interface.
Defines the default ticket priority in the decision screen of the agent interface.
Defines the history comment for the additional ITSM field screen action, which gets used for ticket history.
Defines the history comment for the decision screen action, which gets used for ticket history.
Defines the history type for the additional ITSM field screen action, which gets used for ticket history.
Defines the history type for the decision screen action, which gets used for ticket history.
Defines the next state of a ticket after adding a note, in the additional ITSM field screen of the agent interface.

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Glossary

English French
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Source information

Source string comment
SysConfig
String age
a year ago
Source string age
a year ago
Translation file
i18n/ITSMIncidentProblemManagement/ITSMIncidentProblemManagement.fr.po, string 26