Source string Read only

Template: AdminCloudServiceSMS
Context English State
Enable it here!
Enable Chat
Public chat is disabled
In order to integrate the chat into your website, you need to enable the public chat first.
Enable Public Chat
You can easily integrate the public chat into a website. Just copy the code snippets from here. If you would like to make any adaptations, please modify the fields in the configuration widget. All changes are applied immediately to the snippet, so you can make your changes and copy the snippet to your clipboard afterwards. Please note that changes made on this page are not remembered.
Integration Code
Cloud Service Management
SMS (Short Message Service)
Add Cloud Service
Edit Cloud Service
Cloud service status
Cloud service availability
Remaining SMS units
Is currently not possible to check the state for this cloud service.
Phone field for agent
Agent data field from which the mobile phone number for sending messages via SMS should be taken.
Phone field for customer
Customer data field from which the mobile phone number for sending messages via SMS should be taken.
Sender string
Will be shown as sender name of the SMS (Not longer than 11 characters).
This field is required and must be not longer than 11 characters.
Allowed role members
If selected, only agents assigned to these roles will be able to receive notifications via SMS (optional).
Perform URL shortening
Perform URL shortening before sending the message.
Phone black list
Add phone number
A blacklist of telephone numbers where it is forbidden to send SMS messages to. Phone numbers must be added in international format without spaces, e.g. +491791234567, one number per field.
In order to be able to use the SMS transmission feature of the OTRS AG, I hereby declare that I have read and understood the %sData Protection Information%s.


User avatar None

New source string

OTRS 8 / OTRSEnglish

New source string a year ago
Browse all component changes

Things to check

Multiple failing checks

The translations in several languages have failing checks



English English
No related strings found in the glossary.

Source information

Source string comment
Template: AdminCloudServiceSMS
String age
a year ago
Source string age
a year ago
Translation file
i18n/otrs/otrs.pot, string 270