Changes
Translation components API.
See the Weblate's Web API documentation for detailed description of the API.
GET /api/translations/otrs-7/administration-manual/en/changes/?format=api
{ "count": 2904, "next": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/changes/?format=api&page=2", "previous": null, "results": [ { "unit": null, "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": "http://translate.otrs.com/api/users/bu/?format=api", "author": "http://translate.otrs.com/api/users/bu/?format=api", "timestamp": "2023-10-17T07:21:51.400454Z", "action": 0, "target": "", "id": 866314, "action_name": "Resource updated", "url": "http://translate.otrs.com/api/changes/866314/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184770/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400444Z", "action": 59, "target": "In addition, a security standard called `Content Security Policy`_ headers is now leveraged by the built-in web server. It serves as a last line of defense and in case some unexpected code still makes it to the client, it will make sure that the user’s browser simply refuses to run it.", "id": 866313, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866313/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184769/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400435Z", "action": 59, "target": "The files named based on a language code and optional dialect code separated by an underscore character (for example ``de.pm`` for German language file or ``en_CA.pm`` for the Canadian English language file) contain the translation of the core system. These files are part of the released package and they are being updated time to time with the translations made on `OTRS Translation Portal`_.", "id": 866312, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866312/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184768/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400426Z", "action": 59, "target": "Click on the `OTRS Systems`_ menu item.", "id": 866311, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866311/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184767/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400417Z", "action": 59, "target": "Log in to the `OTRS Portal`_.", "id": 866310, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866310/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184766/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400407Z", "action": 59, "target": "Obtain an OTRS ID. You have to register in the `OTRS Portal`_. After the registration you will get your OTRS ID.", "id": 866309, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866309/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184765/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400398Z", "action": 59, "target": "The next chapters of this manual describe the features and configuration settings of OTRS more detailed. There is a separated manual for `Configuration Options Reference`_, that gives you a good overview of :doc:`administration/system-configuration`, that can be modify the behavior of OTRS.", "id": 866308, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866308/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184764/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400389Z", "action": 59, "target": "**OTRS** is installed by the *Customer Solutions Team*. Please contact us via support@otrs.com or in the `OTRS Portal`_.", "id": 866307, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866307/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184763/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400380Z", "action": 59, "target": "The `favorite icon`_ is an icon that is displayed in the URL bar of the web browser.", "id": 866306, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866306/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184762/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400370Z", "action": 59, "target": "A list of mail header entries can be found in `RFC5322`_. It is also possible to define ``X-OTRS`` headers as filter condition. The different ``X-OTRS`` headers and their meaning are the following:", "id": 866305, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866305/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184761/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400361Z", "action": 59, "target": "When adding or editing one of the postmaster filters, remember multiple filters may apply to a single mail. Rules are executed and sorted by the ASCII value of the names. Based on the sorted order in the overview, they are applied from top to bottom. Look at the `ASCII table`_ to see how to sort your names based on the *ASCIIbetical* order.", "id": 866304, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866304/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184760/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400351Z", "action": 59, "target": "By using the `System Configuration History`_ package, you can easily roll back changes made by users. Contact sales@otrs.com to add this feature to your system.", "id": 866303, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866303/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184759/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400340Z", "action": 59, "target": "This feature is only available to *On-Premise* customers. If you are a *Managed* customer, this feature is taken care of by the *Customer Solutions Team* in **OTRS**. Please contact us via support@otrs.com or in the `OTRS Portal`_.", "id": 866302, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866302/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2184758/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-10-17T07:21:51.400318Z", "action": 59, "target": "The `ISO 639-1 code`_ of a language.", "id": 866301, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/866301/?format=api" }, { "unit": null, "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578764Z", "action": 0, "target": "", "id": 414972, "action_name": "Resource updated", "url": "http://translate.otrs.com/api/changes/414972/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2103825/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578755Z", "action": 59, "target": "The SSL settings are passed through ``IO::Socket:SSL``. For detailed information read its `official documentation`_.", "id": 414971, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/414971/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2103824/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578745Z", "action": 59, "target": "In cases where the common name of the certificate is different from the configured host name you can specify the different CN name here.", "id": 414970, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/414970/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2103823/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578734Z", "action": 59, "target": "SSL VerifyCN Name", "id": 414969, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/414969/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2103822/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578725Z", "action": 59, "target": "At the moment we only support one fingerprint.", "id": 414968, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/414968/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2103821/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578714Z", "action": 59, "target": "In cases where a self-signed certificate or a certificate issued by an unknown CA needs to be accepted without disabling the verification at all you can specify the fingerprint of the certificate as ``algo$hex_fingerprint``, where ``algo`` is a fingerprint algorithm supported by OpenSSL, e.g. ``sha1``, ``sha256`` etc. and ``hex_fingerprint`` is the hexadecimal representation of the binary fingerprint. Any colons inside the hex string will be ignored.", "id": 414967, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/414967/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2103820/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578704Z", "action": 59, "target": "SSL Fingerprint", "id": 414966, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/414966/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2103819/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578694Z", "action": 59, "target": "This setting is only available if *IMAPS*, *IMAPTLS*, *POP3S* or *POP3TLS* is selected in the *Type* field.", "id": 414965, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/414965/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2103818/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578682Z", "action": 59, "target": "If *yes* is selected, OTRS checks if the server certificate is valid. If *no* is selected OTRS does not check for a valid server certificate.", "id": 414964, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/414964/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2103817/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-09-12T09:15:12.578658Z", "action": 59, "target": "SSL Verify", "id": 414963, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/414963/?format=api" }, { "unit": null, "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-06-08T08:44:10.127952Z", "action": 0, "target": "", "id": 366915, "action_name": "Resource updated", "url": "http://translate.otrs.com/api/changes/366915/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2081556/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-06-08T08:44:10.127915Z", "action": 59, "target": "If the emails cannot be fetched and *yes* is displayed in the *Update Needed* column, click the shield icon to authorize the credentials manually. If this happens regularly, please contact the Customer Solutions Team for further analysis.", "id": 366914, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/366914/?format=api" }, { "unit": null, "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-05-15T06:39:03.731758Z", "action": 0, "target": "", "id": 356768, "action_name": "Resource updated", "url": "http://translate.otrs.com/api/changes/356768/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2073974/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-05-15T06:39:03.731747Z", "action": 59, "target": "Please note that there is no real fallback functionality but this workaround should work in most cases. The system will always try the first LDAP server first and after a timeout the second one. The recommended way is to configure a fallback or redundant LDAP at server side.", "id": 356767, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/356767/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2073973/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-05-15T06:39:03.731736Z", "action": 59, "target": "If an LDAP server is not available another one should be used as fallback. Since there is only one host setting in each back end configuration, the servers have to be added in an array.", "id": 356766, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/356766/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2073972/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-05-15T06:39:03.731724Z", "action": 59, "target": "Calendars are defined in the :doc:`../administration/system-configuration` under the navigation path *Core → Time*. You can define up to 10 calendars, a default one and 9 additional calendars for different working days, working hours and public holidays. By default, all calendars contain the same working days, working hours and public holidays.", "id": 356765, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/356765/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2073971/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-05-15T06:39:03.731712Z", "action": 59, "target": "Select the calendar which defines working hours for this queue.", "id": 356764, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/356764/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2073970/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-05-15T06:39:03.731699Z", "action": 59, "target": "The first response time is triggered if a ticket has been created by an agent.", "id": 356763, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/356763/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2073969/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-05-15T06:39:03.731674Z", "action": 59, "target": "``Approved``", "id": 356762, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/356762/?format=api" }, { "unit": null, "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-03-04T16:46:59.862585Z", "action": 0, "target": "", "id": 320144, "action_name": "Resource updated", "url": "http://translate.otrs.com/api/changes/320144/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2049982/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-03-04T16:46:59.862466Z", "action": 59, "target": "Sets the time span for this queue, within the defined business hours, within the ticket has to be solved. Solved means that the ticket is set to the status *closed*. If the ticket is not set to solved until the time span defined here is reached, the ticket escalates.", "id": 320143, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/320143/?format=api" }, { "unit": null, "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.515874Z", "action": 0, "target": "", "id": 311898, "action_name": "Resource updated", "url": "http://translate.otrs.com/api/changes/311898/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046637/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.515774Z", "action": 59, "target": "Sets the time span for this SLA within the defined business hours, within the ticket has to be solved. Solved means that the ticket is set to the status *closed*. If the ticket is not set to solved until the time span defined here is reached, the ticket escalates.", "id": 311897, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311897/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046636/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.515666Z", "action": 59, "target": "Defines the time span for this SLA within the defined business hours, after which the ticket will be escalated if no further articles are written. This escalation update time is reset whenever an agent writes an article that is visible to the customer user. The escalation update time is also reset when a customer user responds to an agent article for the first time. Additional articles written by the customer user do not affect the escalation update time.", "id": 311896, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311896/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046635/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.515559Z", "action": 59, "target": "Defines the time span for this SLA within the defined business hours, in which an agent has to send the first reply to the customer as a visible article to a ticket created by a customer. The escalation time for the first response is cancelled as soon as the agent sends an article that is visible to the customer.", "id": 311895, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311895/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046634/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.515452Z", "action": 59, "target": "Once resolution time escalation has been triggered for a ticket, the ticket remains escalated.", "id": 311894, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311894/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046632/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.515239Z", "action": 59, "target": "The first response time escalation notification will be sent to all agents who have selected the specific queue as preferred queue in the *My Queues* setting and the ticket escalation notification is enabled.", "id": 311892, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311892/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046631/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.515133Z", "action": 59, "target": "Once a ticket has been escalated because of exceeding the defined time span then this ticket stays in the status *escalated*.", "id": 311891, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311891/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046630/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.515028Z", "action": 59, "target": "The first response time is not triggered if a ticket has been created by an agent.", "id": 311890, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311890/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046629/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.514921Z", "action": 59, "target": "Defines the time span for this queue within the defined business hours, in which an agent has to send the first reply to the customer as a visible article to a ticket created by a customer. The escalation time for the first response is cancelled as soon as the agent sends an article that is visible to the customer.", "id": 311889, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311889/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046628/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.514815Z", "action": 59, "target": "These sets will appear in the data structure at ``/DataInclude/<DataSetName>`` (see debugger output of actual requests for details).", "id": 311888, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311888/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046627/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.514708Z", "action": 59, "target": "Select one or more sets of data that were created at earlier request/response stages to be included in mappable data.", "id": 311887, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311887/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046626/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.514603Z", "action": 59, "target": "Data includes", "id": 311886, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311886/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046625/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.514497Z", "action": 59, "target": "Example: XSLT mapping", "id": 311885, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311885/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046624/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.514391Z", "action": 59, "target": "XSLT Web Service Outgoing Mapping", "id": 311884, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311884/?format=api" }, { "unit": "http://translate.otrs.com/api/units/2046623/?format=api", "component": "http://translate.otrs.com/api/components/otrs-7/administration-manual/?format=api", "translation": "http://translate.otrs.com/api/translations/otrs-7/administration-manual/en/?format=api", "user": null, "author": null, "timestamp": "2023-02-07T18:55:16.514284Z", "action": 59, "target": "If every sub element of an element is converted into attributes and the element contains a specific ``ContentKey`` sub element, the content of this sub element will be used as value of the surrounding element. Please see the following example as illustration for these options.", "id": 311883, "action_name": "String updated in the repository", "url": "http://translate.otrs.com/api/changes/311883/?format=api" } ] }