Units
Translation components API.
See the Weblate's Web API documentation for detailed description of the API.
GET /api/translations/otrs/user-manual/es_MX/units/?format=api&page=29
http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/units/?format=api&page=30", "previous": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/units/?format=api&page=28", "results": [ { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Type: current type of the ticket." ], "previous_source": "", "target": [ "" ], "id_hash": 5168114003652411593, "content_hash": 5168114003652411593, "location": "../content/agent/statistics-reports.rst:518", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1192, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 6, "source_unit": "http://translate.otrs.com/api/units/2259392/?format=api", "priority": 100, "id": 2259480, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=c7b8d44df26c80c9", "url": "http://translate.otrs.com/api/units/2259480/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.269332Z", "last_updated": "2025-01-17T15:25:43.650169Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Queue: current queue based on the history entries." ], "previous_source": "", "target": [ "" ], "id_hash": 6669011540783490713, "content_hash": 6669011540783490713, "location": "../content/agent/statistics-reports.rst:519", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1193, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 8, "source_unit": "http://translate.otrs.com/api/units/2259393/?format=api", "priority": 100, "id": 2259481, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=dc8d16a993616699", "url": "http://translate.otrs.com/api/units/2259481/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.269872Z", "last_updated": "2025-01-17T15:25:43.650502Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Queue join time: date based on history entries (ticket created in this queue, moved into this queue while being open or reopened in this queue)." ], "previous_source": "", "target": [ "" ], "id_hash": 7645642759942520269, "content_hash": 7645642759942520269, "location": "../content/agent/statistics-reports.rst:520", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1194, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 25, "source_unit": "http://translate.otrs.com/api/units/2259394/?format=api", "priority": 100, "id": 2259482, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=ea1ac794f1e93dcd", "url": "http://translate.otrs.com/api/units/2259482/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.270430Z", "last_updated": "2025-01-17T15:25:43.650892Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Queue left time: date based on history entries (ticket closed in this queue or moved out of this queue while being open). Empty if ticket was still open and in this queue at end of reporting time-frame." ], "previous_source": "", "target": [ "" ], "id_hash": -2105479783808830645, "content_hash": -2105479783808830645, "location": "../content/agent/statistics-reports.rst:521", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1195, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 37, "source_unit": "http://translate.otrs.com/api/units/2259395/?format=api", "priority": 100, "id": 2259483, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=62c7d54abc4ef34b", "url": "http://translate.otrs.com/api/units/2259483/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.271265Z", "last_updated": "2025-01-17T15:25:43.651294Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Resting time (seconds): count of the duration when the ticket stayed in the queue, based on join and left time. Times in which a ticket was closed will not be counted." ], "previous_source": "", "target": [ "" ], "id_hash": 660303789561827851, "content_hash": 660303789561827851, "location": "../content/agent/statistics-reports.rst:522", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1196, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 31, "source_unit": "http://translate.otrs.com/api/units/2259396/?format=api", "priority": 100, "id": 2259484, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=8929decc54ad520b", "url": "http://translate.otrs.com/api/units/2259484/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.271867Z", "last_updated": "2025-01-17T15:25:43.651639Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Resting time (HH:MM:SS): count of the duration when the ticket stayed in the queue, formatted as hours, minutes and seconds." ], "previous_source": "", "target": [ "" ], "id_hash": 4567501945404894140, "content_hash": 4567501945404894140, "location": "../content/agent/statistics-reports.rst:523", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1197, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 20, "source_unit": "http://translate.otrs.com/api/units/2259397/?format=api", "priority": 100, "id": 2259485, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=bf6306d1d6c3abbc", "url": "http://translate.otrs.com/api/units/2259485/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.272450Z", "last_updated": "2025-01-17T15:25:43.651974Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Resting time (Working hours, seconds): count of the duration when the ticket stayed in the queue based on the queue configured working calendars in the system configuration (this field will be empty if no calendar is configured)." ], "previous_source": "", "target": [ "" ], "id_hash": -4368444394758671627, "content_hash": -4368444394758671627, "location": "../content/agent/statistics-reports.rst:524", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1198, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 37, "source_unit": "http://translate.otrs.com/api/units/2259398/?format=api", "priority": 100, "id": 2259486, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=43602af7cd5cf2f5", "url": "http://translate.otrs.com/api/units/2259486/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.273021Z", "last_updated": "2025-01-17T15:25:43.652309Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Resting time (Working hours, HH:MM:SS): formatted count of the duration when the ticket stayed in the queue based on the queue configured working calendars in the system configuration (this field will be empty if no calendar is configured)." ], "previous_source": "", "target": [ "" ], "id_hash": 3708493102947164880, "content_hash": 3708493102947164880, "location": "../content/agent/statistics-reports.rst:525", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1199, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 38, "source_unit": "http://translate.otrs.com/api/units/2259399/?format=api", "priority": 100, "id": 2259487, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=b37736d42526e2d0", "url": "http://translate.otrs.com/api/units/2259487/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.274082Z", "last_updated": "2025-01-17T15:25:43.652645Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Criticality: current criticality of the ticket." ], "previous_source": "", "target": [ "" ], "id_hash": -5906888500488005181, "content_hash": -5906888500488005181, "location": "../content/agent/statistics-reports.rst:526", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1200, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 6, "source_unit": "http://translate.otrs.com/api/units/2259400/?format=api", "priority": 100, "id": 2259488, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=2e068434709299c3", "url": "http://translate.otrs.com/api/units/2259488/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.274880Z", "last_updated": "2025-01-17T15:25:43.652975Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Impact: current impact of the ticket." ], "previous_source": "", "target": [ "" ], "id_hash": 2459826557263306218, "content_hash": 2459826557263306218, "location": "../content/agent/statistics-reports.rst:527", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1201, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 6, "source_unit": "http://translate.otrs.com/api/units/2259401/?format=api", "priority": 100, "id": 2259489, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=a2230f389ac05dea", "url": "http://translate.otrs.com/api/units/2259489/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.275566Z", "last_updated": "2025-01-17T15:25:43.653352Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "To use the list object:" ], "previous_source": "", "target": [ "" ], "id_hash": 2024141318154173631, "content_hash": 2024141318154173631, "location": "../content/agent/statistics-reports.rst:529, ../content/agent/statistics-reports.rst:551", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1202, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 5, "source_unit": "http://translate.otrs.com/api/units/2259402/?format=api", "priority": 100, "id": 2259490, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=9c1731cdf3c53cbf", "url": "http://translate.otrs.com/api/units/2259490/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.276222Z", "last_updated": "2025-01-17T15:25:43.653689Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Create a new *List* statistic." ], "previous_source": "", "target": [ "" ], "id_hash": 1933927710824263427, "content_hash": 1933927710824263427, "location": "../content/agent/statistics-reports.rst:531, ../content/agent/statistics-reports.rst:553", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1203, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 5, "source_unit": "http://translate.otrs.com/api/units/2259403/?format=api", "priority": 100, "id": 2259491, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=9ad6b101b0f6ef03", "url": "http://translate.otrs.com/api/units/2259491/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.276857Z", "last_updated": "2025-01-17T15:25:43.654026Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Choose the object ``OTRSStatsQueueRestingTime``." ], "previous_source": "", "target": [ "" ], "id_hash": 5322350709635396354, "content_hash": 5322350709635396354, "location": "../content/agent/statistics-reports.rst:532", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1204, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 4, "source_unit": "http://translate.otrs.com/api/units/2259404/?format=api", "priority": 100, "id": 2259492, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=c9dcc9c579ddb302", "url": "http://translate.otrs.com/api/units/2259492/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.277464Z", "last_updated": "2025-01-17T15:25:43.654357Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Configure the rest of the configuration options according to your wishes." ], "previous_source": "", "target": [ "" ], "id_hash": -3606011325173973566, "content_hash": -3606011325173973566, "location": "../content/agent/statistics-reports.rst:533", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1205, "has_suggestion": false, "has_comment": false, "has_failing_check": false, 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"source_unit": "http://translate.otrs.com/api/units/2259406/?format=api", "priority": 100, "id": 2259494, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=f498ad3b57cfd4fb", "url": "http://translate.otrs.com/api/units/2259494/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.278638Z", "last_updated": "2025-01-17T15:25:43.655019Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "All tickets matching the restrictions will be shown. Additional tickets will be shown, if they were created before the beginning of the reporting and were still open during the reporting time frame." ], "previous_source": "", "target": [ "" ], "id_hash": 7992884482294308444, "content_hash": 7992884482294308444, "location": "../content/agent/statistics-reports.rst:535", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1207, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 32, "source_unit": "http://translate.otrs.com/api/units/2259407/?format=api", "priority": 100, "id": 2259495, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=eeec6e16a9e25e5c", "url": "http://translate.otrs.com/api/units/2259495/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.279210Z", "last_updated": "2025-01-17T15:25:43.655352Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Statistics for Queue Working Time" ], "previous_source": "", "target": [ "" ], "id_hash": -7883349846477368203, "content_hash": -7883349846477368203, "location": "../content/agent/statistics-reports.rst:539", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1208, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 5, "source_unit": "http://translate.otrs.com/api/units/2259408/?format=api", "priority": 100, "id": 2259496, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=1298b71518961475", "url": "http://translate.otrs.com/api/units/2259496/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.279804Z", "last_updated": "2025-01-17T15:25:43.655682Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "This statistic is a modified ticket list to calculate the working time per queue. This modified ticket list statistic contains 3 new columns for the X-axis. In general the time for the 3 new columns is calculated on the time where ticket was not in a closed, removed or merged state type." ], "previous_source": "", "target": [ "" ], "id_hash": -1214076441356103201, "content_hash": -1214076441356103201, "location": "../content/agent/statistics-reports.rst:541", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1209, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 52, "source_unit": "http://translate.otrs.com/api/units/2259409/?format=api", "priority": 100, "id": 2259497, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=6f26bbe8b6cc91df", "url": "http://translate.otrs.com/api/units/2259497/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.280374Z", "last_updated": "2025-01-17T15:25:43.656019Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "All queues in the system have the *Time*, *Working Time* and *Effective Time* column for this statistic object." ], "previous_source": "", "target": [ "" ], "id_hash": -730805150625093676, "content_hash": -730805150625093676, "location": "../content/agent/statistics-reports.rst:543", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1210, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 18, "source_unit": "http://translate.otrs.com/api/units/2259410/?format=api", "priority": 100, "id": 2259498, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=75dba89664f727d4", "url": "http://translate.otrs.com/api/units/2259498/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.280985Z", "last_updated": "2025-01-17T15:25:43.656351Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "Example queue *Misc*:" ], "previous_source": "", "target": [ "" ], "id_hash": -6166070718205343466, "content_hash": -6166070718205343466, "location": "../content/agent/statistics-reports.rst:545", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1211, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 3, "source_unit": "http://translate.otrs.com/api/units/2259411/?format=api", "priority": 100, "id": 2259499, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=2a6db759dd6ec916", "url": "http://translate.otrs.com/api/units/2259499/?format=api", "explanation": "", "extra_flags": "", "pending": false, "timestamp": "2024-03-07T14:59:04.281612Z", "last_updated": "2025-01-17T15:25:43.656687Z" }, { 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"2025-01-17T15:25:43.657019Z" }, { "translation": "http://translate.otrs.com/api/translations/otrs/user-manual/es_MX/?format=api", "source": [ "*Queue Misc Working Time* contains the time the agent have worked on the ticket based on the working calendars of the queue *Misc*." ], "previous_source": "", "target": [ "" ], "id_hash": 2653271745637784186, "content_hash": 2653271745637784186, "location": "../content/agent/statistics-reports.rst:548", "context": "", "note": "", "flags": "", "labels": [], "state": 0, "fuzzy": false, "translated": false, "approved": false, "position": 1213, "has_suggestion": false, "has_comment": false, "has_failing_check": false, "num_words": 23, "source_unit": "http://translate.otrs.com/api/units/2259413/?format=api", "priority": 100, "id": 2259501, "web_url": "http://translate.otrs.com/translate/otrs/user-manual/es_MX/?checksum=a4d2509853521a7a", "url": "http://translate.otrs.com/api/units/2259501/?format=api", "explanation": "", "extra_flags": "", 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