| Component | Total | Dismissed | Active | Translated |
|---|---|---|---|---|
| ITSM Change Management | 2 | 0 | 2 | 2 |
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| ITSM Configuration Management | 3 | 0 | 3 | 3 |
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| ITSM Core | 2 | 0 | 2 | 2 |
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| OTRS | 43 | 1 | 42 | 41 |
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| User Manual | 1 | 0 | 1 | 1 |
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