OTRS 7/Feature Add-ons Manual — Chinese (Simplified) @ OTRS Translations: Valid: valid

Zen

	English	Chinese (Simplified)	Actions
	Go to the Customers ↔ Groups screen of the administrator interface.	转到管理员界面的客户↔组屏幕。
	Assign Customer 1 customer to the Peugeot Customer group.	将 Customer 1 客户分配给 Peugeot Customer 组。
	Go to the Dynamic Ticket Templates ↔ Groups screen of the administrator interface.
	Assign the Peugeot Customer group to the Peugeot Template template.	将 Peugeot Customer 组分配给 Peugeot Template 模板。
	Login in the external interface as customer user of Customer 1 and create a new ticket.	以 Customer 1 的客户用户身份登录外部人员界面，并创建一个新工单。
	Compare the pre-filled new ticket form with the expected results. Also notice that the ticket type is pre-selected as default and service is also pre-selected as Peugeot Service.	将预填写的新工单与预期结果进行比较。另请注意，工单类型已预先选择为默认值，服务也已预先选择为 Peugeot Service。
	You can also set the optional settings, but for this example we will not use these optional settings, so you can leave it as default.	您也可以设置可选设置，但是在本示例中，我们将不使用这些可选设置，因此可以将其保留为默认设置。
	If no template is assigned to a group and the notification is enabled, such notification can be customized by adding different recipients or updating the notification body. To do this, edit the Missing DTT assignment for CustomerGroup notification in the :doc:`admin/communication-notifications/ticket-notifications` screen of the administrator interface.	如果一个组没有分配模板并且启用了通知，则可以通过添加其他收件人或更新通知正文来自定义此类通知。为此，请在管理员界面的 :doc:`admin/communication-notifications/ticket-notifications` 屏幕中，编辑 Missing DTT assignment for CustomerGroup 通知。
	Dynamic Ticket Templates and Ticket Workflows	动态工单模板和工单工作流程
	For this example we will use the VW Template 1 defined previously.	对于此示例，我们将使用先前定义的 VW Template 1 。
	The goal to activate a predefined ticket workflow when create a new ticket using a particular dynamic ticket template.	目标是在使用特定的动态工单模板创建新工单时激活预定义的工单工作流。
	Please follow the :doc:`../ticket-workflow` documentation for the steps to create a new ticket workflow.	请按照 :doc:`../ticket-workflow` 文档中的步骤创建新的工单工作流。
	Create a ticket workflow:	创建一个工单工作流：
	Name: ``VWWorkflow1``	名称： ``VWWorkflow1``
	Comment: VW workflow 1	注释： VW workflow 1
	Valid: valid	有效：有效
	Clone tasks from: -	从以下位置克隆任务：-
	Create a workflow task:	创建一个工作流任务：
	Name: Oil Change Task	名称：更换机油任务
	Owner: -	所有者： -
	Depends on: -	依赖项： -
	Description: Change the oil	描述：更换机油
	Attachment: -	附件： -
	Priority: 3 normal	优先级： 3 正常
	Create an other workflow task:	创建另外一个工作流任务：
	Name: Oil Filter Change Task	名称：更换机油滤清器任务
	Depends on: Oil Change Task	依赖项：更换机油任务
	Description: Change the oil filter	描述：更换机油滤清器
	Name: Air Filter Change Task	名称：更换空气滤清器任务
	Description: Change the air filter	描述: 更换空气滤清器
	Name: Fluids Check	名称：液体检查

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Source string location

../../content/ticket-forms/admin.rst:366

String age

4 years ago

Last updated

9 months ago

Source string age

4 years ago

Translation file

locale/zh_CN/LC_MESSAGES/content.po, string 3391