| Component | Total | Dismissed | Active | Translated |
|---|---|---|---|---|
| Administration Manual | 16 | 4 | 12 | 11 |
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| Configuration Management | 120 | 0 | 120 | 120 |
|
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| OTRS | 3,852 | 23 | 3,829 | 3,829 |
|
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||||
| Primary Secondary | 8 | 0 | 8 | 8 |
|
|
||||
| Service Management | 29 | 1 | 28 | 28 |
|
|
||||
| System Monitoring | 4 | 1 | 3 | 3 |
|
|
||||
| User Manual | 1 | 1 | 0 | 0 |
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