Zen

Source string Source string

5/10000 · 5

The string is read only.

English Actions
Description
Add additional information to this appointment. It is recommended that you always fill this field with full sentences for better clarity.
Location
If this field contains a value, a related link icon will show up next to the field which links to the configured map to get a better picture of the location.
This link is configurable through the system configuration option ``AppointmentCalendar::Location::Link``.
Visibility \*
Where should the appointment be displayed. Possible values:
External Restricted
The customer user needs to login in the external interface to see the appointment.
Internal
This is the default selection for new appointments that do not show any data of the associated tickets to the customer user. In existing appointments where no visibility value has set is considered also internal and the customer user cannot view the appointment.
Public
Every visitor of the external interface can see the appointment.
Team
You can assign multiple teams and agents to a single appointment, but you must always choose a team first.
Agent
Resulting list of agents is an aggregate of all selected teams, without any duplicates. Choosing an agent from the list is also optional, so you can leave an appointment assigned only to a team.
All day
This checkbox indicates that the appointment will take place for the whole day. If it is checked, the times of the start date and the end date will be disabled and set to 00:00.
Start date \*
The start date of the appointment.
End date \*
The end date of the appointment.
Repeat \*
Define recurring appointments. This is described separately, see *Repeating Appointments* below.
Notification \*
Define time periods when an appointment notification should be sent before the appointment’s start.
Appointment notifications can be set in the admin interface. Please contact your administrator.
Linked Tickets
Tickets and other objects can be linked to the appointment with this section. Click on the *Add Ticket* button to see the ticket search.
Repeating Appointments

Loading…

User avatar None

String added in the repository

  1. OTRS
  2. User Manual
  3. English
Agent
Agent
3 months ago
Browse all string changes

Things to check

Multiple failing checks

Following checks are failing:
Inconsistent: Portuguese (Brazil), Chinese (Simplified), Spanish (Mexico), French

Reset

Glossary

English English
No related strings found in the glossary.

String information

Flags
read-only
Source string location
../content/agent/calendar.rst:227
String age
3 months ago
Last updated
3 months ago
Source string age
3 months ago
Translation file
locale/content.pot, string 155