This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Overview

Project website otrs.com
Project maintainers User avatar bmu User avatar bot-otrs-gitlab
Translation license proprietary
Translation process
  • Translations can be made directly.
  • Translation suggestions can be made.
  • Any authenticated user can contribute.
  • The translation uses bilingual files.
File mask locale/*/LC_MESSAGES/content.po
Translation file Download locale/content.pot
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String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 1,510 20,824 123,988
Translated 100% 1,510 100% 20,824 100% 123,988
Needs editing 0% 0 0% 0 0% 0
Read-only 100% 1,510 100% 20,824 100% 123,988
Failing checks 2% 33 1% 125 1% 1,139
Strings with suggestions 0% 0 0% 0 0% 0
Untranslated strings 0% 0 0% 0 0% 0
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Resource updated

  1. OTRS
  2. User Manual
  3. English
The "locale/content.pot" file was changed. 2 weeks ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. English
*Customer Users ↔ Services* filter is applied before the one for *Types ↔ Services*.
*Customer Users ↔ Services* filter is applied before the one for *Types ↔ Services*.
2 weeks ago
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Resource updated

  1. OTRS
  2. User Manual
  3. English
The "locale/content.pot" file was changed. 2 weeks ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. English
The time in minutes from ticket creation to first response (based on working time) only if first response escalation time is set.
The time in minutes from ticket creation to first response (based on working time) only if first response escalation time is set.
2 weeks ago
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Resource updated

  1. OTRS
  2. User Manual
  3. English
The "locale/content.pot" file was changed. a month ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. English
If you want to make all contacts searchable by every customer user, you can enable this by removing the tick from the system configuration option ``CustomContactFieldsRestrictContactsToCustomerOnly`` and setting it as not enabled.
If you want to make all contacts searchable by every customer user, you can enable this by removing the tick from the system configuration option ``CustomContactFieldsRestrictContactsToCustomerOnly`` and setting it as not enabled.
a month ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. English
The functionality is by default limited to search just contacts that are from the same company. Otherwise all contacts of all companies would be visible to every customer user that has access to the external interface.
The functionality is by default limited to search just contacts that are from the same company. Otherwise all contacts of all companies would be visible to every customer user that has access to the external interface.
a month ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. English
To display the dynamic field of type *Customer* in the external interface, see the :otrsdoc:`Dynamic Fields <admin/processes-automation/dynamic-fields/>` chapter of the administration manual.
To display the dynamic field of type *Customer* in the external interface, see the :otrsdoc:`Dynamic Fields <admin/processes-automation/dynamic-fields/>` chapter of the administration manual.
a month ago
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String updated in the repository

  1. OTRS
  2. User Manual
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This feature allows you to list tickets for customer users that they do not otherwise have access to. The customer users can be added to any ticket as dynamic field, even if they are not the customer user of the ticket.
This feature allows you to list tickets for customer users that they do not otherwise have access to. The customer users can be added to any ticket as dynamic field, even if they are not the customer user of the ticket.
a month ago
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String updated in the repository

  1. OTRS
  2. User Manual
  3. English
Custom Contact Ticket List
Custom Contact Ticket List
a month ago
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