This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Translation status

9,972 Strings
14%
Browse Translate
127,530 Words
7%
849,022 Characters
7%

Strings status

Strings Words Characters
9,972 127,530 849,022
All strings Browse Translate Zen
1,447 9,434 60,722
Translated strings Browse Translate Zen
1,447 9,434 60,722
Strings waiting for review Browse Translate Zen
8,525 118,096 788,300
Unfinished strings Browse Translate Zen
8,525 118,096 788,300
Untranslated strings Browse Translate Zen
39 226 1,474
Strings with any failing checks Browse Translate Zen
30 162 1,050
Translated strings with any failing checks Browse Translate Zen
9 12 69
Failing check: Unchanged translation Browse Translate Zen
2 7 32
Failing check: Multiple capitals Browse Translate Zen
24 147 973
Failing check: Inconsistent Browse Translate Zen
1 2 10
Failing check: Reused translation Browse Translate Zen
3 58 390
Failing check: Inconsistent reStructuredText Browse Translate Zen

Other components

Component Approved Translated Unreviewed Unfinished Unfinished words Unfinished characters Untranslated Checks Suggestions Comments
OTRS GPL-3.0-or-later 13% 91% 8,856 986 11,256 74,300 986 61 1
Update Guide 0% 100% 285 14
User Manual 0% 75% 1,498 477 7,562 45,981 477 47
Browse all components

Summary

Project website otrs.com
Project maintainers1 User avatar bmu
Project reviewers2 User avatar vpUser avatar bmu
Translation license proprietary
Translation process
  • Translations can be made directly.
  • Translation suggestions can be made.
  • Translations are reviewed by dedicated reviewers.
  • Any authenticated user can contribute.
  • The translation uses bilingual files.
File mask locale/*/LC_MESSAGES/content.po
Translation file Download locale/pt_BR/LC_MESSAGES/content.po
Last change Oct. 22, 2026, 6:55 a.m.
Last change made by GitLab
Language Portuguese (Brazil)
Language code pt_BR
Text direction Left to right
Case sensitivity Case-sensitive
Number of speakers 200,247,320
Number of plurals 2
Plural type One/other
Plurals Singular 0, 1
Plural 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, …
Plural formula n > 1
10/22/2026

String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 9,972 127,530 849,022
Approved 0% 0 0% 0 0% 0
Waiting for review 14% 1,447 7% 9,434 7% 60,722
Translated 14% 1,447 7% 9,434 7% 60,722
Needs editing 0% 0 0% 0 0% 0
Read-only 0% 0 0% 0 0% 0
Failing checks 1% 39 1% 226 1% 1,474
Strings with suggestions 0% 0 0% 0 0% 0
Untranslated strings 85% 8,525 92% 118,096 92% 788,300
Last 12 months Previous

Activity in last 12 months

0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 0 changes 10,039 changes
NovDecJanFebMarAprMayJunJulAugSepOct

Quick numbers

127 k
Hosted words
9,972
Hosted strings
14%
Translated
1
Contributors
and previous 30 days

Trends of last 30 days

+9%
Hosted words
+100%
+8%
Hosted strings
+100%
−1%
Translated
+15%
—
Contributors
+100%
User avatar bot-otrs-gitlab

Resource updated
The “locale/pt_BR/LC_MESSAGES/content.po” file was changed. 10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
Setting *SSL Verify* to *no* also makes the error disappear, but it disables the verification of the mail server completely. Use the *SSL Fingerprint* instead.
 
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
Does the *Host* of the mail account match the name in the certificate? If you connect via an IP address or an internal alias, the verification fails with an error like ``hostname verification failed``. Set the *SSL VerifyCN Name* to the host name the certificate was issued for.
 
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
Has the certificate of the mail server been renewed recently? If an *SSL Fingerprint* is set, it has to be updated with the fingerprint of the new certificate.
 
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
Is the certificate of the mail server signed by a publicly trusted certificate authority? If the mail server uses a self-signed certificate or a certificate issued by an internal company CA, set the *SSL Fingerprint* of the certificate in the mail account.
 
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
In this case, check the following points:
 
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
If *SSL Verify* is set to *yes* and no mail is fetched from a mail account, check the :doc:`communication-log` or run the ``bin/otrs.Console.pl Maint::PostMaster::MailAccountFetch`` command manually. A failed certificate verification is indicated by the following or similar error:
 
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
Troubleshooting SSL Verification
 
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
The SSL settings are passed through ``IO::Socket::SSL``. For detailed information read its `official documentation`_.
 
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
This setting is only needed if the host name used to connect to the mail server does not match the name in the certificate, for example if you connect via an IP address or an internal alias. Set this field to the host name the certificate was actually issued for.
 
10/22/2026
Browse all translation changes