OTRS/User Manual — English @ OTRS Translations

This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Source strings

1,943	Strings	100%	Browse Translate
26,316	Words	100%
158,474	Characters	100%

This translation is being used as source strings within this component.

Strings status

Strings Words Characters
1,943 26,316 158,474	All strings	Browse Translate Zen
1,943 26,316 158,474	Read-only strings	Browse Translate Zen
42 107 1,061	Strings with any failing checks	Browse Translate Zen
1 46 234	Failing check: Unpluralised	Browse Translate Zen
41 61 827	Failing check: Multiple failing checks	Browse Translate Zen
1,943 26,316 158,474	Strings without a label	Browse Translate Zen

Other components

Component	Approved	Translated	Unfinished	Unfinished words	Unfinished characters	Untranslated	Checks	Suggestions	Comments
Administration Manual	100%	100%	0	0	0	0	50	0	0

Features Manual	100%	100%	0	0	0	0	19	0	0

OTRS GPL-3.0-or-later	100%	100%	0	0	0	0	1,660	0	0

OTRS::ITSM Manual			0	0	0	0	0	0	0

Update Guide	100%	100%	0	0	0	0	7	0	0

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Overview

Project website	otrs.com
Project maintainers	bmu bot-otrs-gitlab
Translation license	proprietary
Translation process	Translations can be made directly. Translation suggestions can be made. Any authenticated user can contribute. The translation uses bilingual files.
File mask	`locale/*/LC_MESSAGES/content.po`
Translation file	Download `locale/content.pot`
Last change	June 16, 2025, 12:59 p.m.
Last change made by	None
Language	English
Language code	en
Text direction	Left to right
Case sensitivity	Case-sensitive
Number of speakers	1,728,900,209
Number of plurals	2
Plural type	One/other
Plurals	Singular	1
Plurals	Plural	0, 2, 3, 4, 5, 6, 7, 8, 9, 10, …
Plural formula	`n != 1`

2 hours ago

String statistics

	Strings percent	Hosted strings	Words percent	Hosted words	Characters percent	Hosted characters
Total		1,943		26,316		158,474
Translated	100%	1,943	100%	26,316	100%	158,474
Needs editing	0%	0	0%	0	0%	0
Read-only	100%	1,943	100%	26,316	100%	158,474
Failing checks	2%	42	1%	107	1%	1,061
Strings with suggestions	0%	0	0%	0	0%	0
Untranslated strings	0%	0	0%	0	0%	0

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Quick numbers

26,316

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1,943

Hosted strings

100%

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Trends of last 30 days

+5%

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None Resource updated OTRS User Manual English	The “`locale/content.pot`” file was changed. 2 weeks ago
None String added in the repository OTRS User Manual English	English If your class definition doesn’t contain the ``CustomerID`` attribute, then you have to add it manually. English 104 characters edited Current translation Read-only If your class definition doesn’t contain the ``CustomerID`` attribute, then you have to add it manually. 2 weeks ago
None String added in the repository OTRS User Manual English	English You also need to have this ``CustomerID`` attribute in the class definition to display the assigned configuration items. Check the existing class definitions in the :otrsdoc:`Configuration Items <admin/cmdb-settings/configuration-items/>` module. English 246 characters edited Current translation Read-only You also need to have this ``CustomerID`` attribute in the class definition to display the assigned configuration items. Check the existing class definitions in the :otrsdoc:`Configuration Items <admin/cmdb-settings/configuration-items/>` module. 2 weeks ago
None String added in the repository OTRS User Manual English	English See ``AgentFrontend::CustomerCompanyDetailView::WidgetType###ConfigItemList`` system configuration setting for more information. English 128 characters edited Current translation Read-only See ``AgentFrontend::CustomerCompanyDetailView::WidgetType###ConfigItemList`` system configuration setting for more information. 2 weeks ago
None String added in the repository OTRS User Manual English	English The assignment is done via attribute ``CustomerID`` by default. If the configuration item uses different attribute for linking, you should change it in the system configuration settings. English 186 characters edited Current translation Read-only The assignment is done via attribute ``CustomerID`` by default. If the configuration item uses different attribute for linking, you should change it in the system configuration settings. 2 weeks ago
None String added in the repository OTRS User Manual English	English This widget displays the configuration items that are assigned to the customer. English 79 characters edited Current translation Read-only This widget displays the configuration items that are assigned to the customer. 2 weeks ago
None String added in the repository OTRS User Manual English	English If your class definition doesn’t contain the ``Owner`` attribute, then you have to add it manually. English 99 characters edited Current translation Read-only If your class definition doesn’t contain the ``Owner`` attribute, then you have to add it manually. 2 weeks ago
None String added in the repository OTRS User Manual English	English You also need to have this ``Owner`` attribute in the class definition to display the assigned configuration items. Check the existing class definitions in the :otrsdoc:`Configuration Items <admin/cmdb-settings/configuration-items>` module. English 240 characters edited Current translation Read-only You also need to have this ``Owner`` attribute in the class definition to display the assigned configuration items. Check the existing class definitions in the :otrsdoc:`Configuration Items <admin/cmdb-settings/configuration-items>` module. 2 weeks ago
None String added in the repository OTRS User Manual English	English The default setting is: English 23 characters edited Current translation Read-only The default setting is: 2 weeks ago
None String added in the repository OTRS User Manual English	English See ``AgentFrontend::CustomerUserDetailView::WidgetType###ConfigItemList`` system configuration setting for more information. English 125 characters edited Current translation Read-only See ``AgentFrontend::CustomerUserDetailView::WidgetType###ConfigItemList`` system configuration setting for more information. 2 weeks ago

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