This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Source strings

9,972 Strings
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127,530 Words
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849,022 Characters
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This translation is being used as source strings within this component.

Strings status

Strings Words Characters
9,972 127,530 849,022
All strings Browse Translate Zen
9,972 127,530 849,022
Read-only strings Browse Translate Zen
187 892 21,091
Strings with any failing checks Browse Translate Zen
8 259 1,518
Failing check: Unpluralised Browse Translate Zen
10 109 703
Failing check: Ellipsis Browse Translate Zen
169 524 18,870
Failing check: Multiple failing checks Browse Translate Zen

Other components

Component Approved Translated Unreviewed Unfinished Unfinished words Unfinished characters Untranslated Checks Suggestions Comments
Features Manual 100% 1
OTRS GPL-3.0-or-later 100% 2,302
OTRS::ITSM Manual
Update Guide 100% 10
User Manual 100% 47
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Summary

Project website otrs.com
Project maintainers1 User avatar bmu
Project reviewers2 User avatar vpUser avatar bmu
Translation license proprietary
Translation process
  • Translations can be made directly.
  • Translation suggestions can be made.
  • Any authenticated user can contribute.
  • The translation uses bilingual files.
File mask locale/*/LC_MESSAGES/content.po
Translation file Download locale/content.pot
Last change Oct. 22, 2026, 6:54 a.m.
Last change made by GitLab
Language English
Language code en
Text direction Left to right
Case sensitivity Case-sensitive
Number of speakers 1,728,473,503
Number of plurals 2
Plural type One/other
Plurals Singular 1
Plural 0, 2, 3, 4, 5, 6, 7, 8, 9, 10, …
Plural formula n != 1
10/22/2026

String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 9,972 127,530 849,022
Translated 100% 9,972 100% 127,530 100% 849,022
Needs editing 0% 0 0% 0 0% 0
Read-only 100% 9,972 100% 127,530 100% 849,022
Failing checks 1% 187 1% 892 2% 21,091
Strings with suggestions 0% 0 0% 0 0% 0
Untranslated strings 0% 0 0% 0 0% 0
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Quick numbers

127 k
Hosted words
9,972
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100%
Translated
2
Contributors
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Trends of last 30 days

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User avatar bot-otrs-gitlab

Resource updated
The “locale/content.pot” file was changed. 10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
Setting *SSL Verify* to *no* also makes the error disappear, but it disables the verification of the mail server completely. Use the *SSL Fingerprint* instead.
Setting *SSL Verify* to *no* also makes the error disappear, but it disables the verification of the mail server completely. Use the *SSL Fingerprint* instead.
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
Does the *Host* of the mail account match the name in the certificate? If you connect via an IP address or an internal alias, the verification fails with an error like ``hostname verification failed``. Set the *SSL VerifyCN Name* to the host name the certificate was issued for.
Does the *Host* of the mail account match the name in the certificate? If you connect via an IP address or an internal alias, the verification fails with an error like ``hostname verification failed``. Set the *SSL VerifyCN Name* to the host name the certificate was issued for.
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
Has the certificate of the mail server been renewed recently? If an *SSL Fingerprint* is set, it has to be updated with the fingerprint of the new certificate.
Has the certificate of the mail server been renewed recently? If an *SSL Fingerprint* is set, it has to be updated with the fingerprint of the new certificate.
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
Is the certificate of the mail server signed by a publicly trusted certificate authority? If the mail server uses a self-signed certificate or a certificate issued by an internal company CA, set the *SSL Fingerprint* of the certificate in the mail account.
Is the certificate of the mail server signed by a publicly trusted certificate authority? If the mail server uses a self-signed certificate or a certificate issued by an internal company CA, set the *SSL Fingerprint* of the certificate in the mail account.
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
In this case, check the following points:
In this case, check the following points:
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
If *SSL Verify* is set to *yes* and no mail is fetched from a mail account, check the :doc:`communication-log` or run the ``bin/otrs.Console.pl Maint::PostMaster::MailAccountFetch`` command manually. A failed certificate verification is indicated by the following or similar error:
If *SSL Verify* is set to *yes* and no mail is fetched from a mail account, check the :doc:`communication-log` or run the ``bin/otrs.Console.pl Maint::PostMaster::MailAccountFetch`` command manually. A failed certificate verification is indicated by the following or similar error:
10/22/2026
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String added in the repository
Troubleshooting SSL Verification
Troubleshooting SSL Verification
10/22/2026
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String added in the repository
The SSL settings are passed through ``IO::Socket::SSL``. For detailed information read its `official documentation`_.
The SSL settings are passed through ``IO::Socket::SSL``. For detailed information read its `official documentation`_.
10/22/2026
User avatar bot-otrs-gitlab

String added in the repository
This setting is only needed if the host name used to connect to the mail server does not match the name in the certificate, for example if you connect via an IP address or an internal alias. Set this field to the host name the certificate was actually issued for.
This setting is only needed if the host name used to connect to the mail server does not match the name in the certificate, for example if you connect via an IP address or an internal alias. Set this field to the host name the certificate was actually issued for.
10/22/2026
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