This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

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285 Strings
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2,661 Words
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19,029 Characters
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Strings status

Strings Words Characters
285 2,661 19,029
All strings Browse Translate Zen
285 2,661 19,029
Read-only strings Browse Translate Zen
10 110 715
Strings with any failing checks Browse Translate Zen
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Failing check: Multiple failing checks Browse Translate Zen

Other components

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Administration Manual 100% 187
Features Manual 100% 1
OTRS GPL-3.0-or-later 100% 2,304
OTRS::ITSM Manual
User Manual 100% 47
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Summary

Project website otrs.com
Project maintainers1 User avatar bmu
Project reviewers2 User avatar vpUser avatar bmu
Translation license proprietary
Translation process
  • Translations can be made directly.
  • Translation suggestions can be made.
  • Any authenticated user can contribute.
  • The translation uses bilingual files.
File mask locale/*/LC_MESSAGES/content.po
Translation file Download locale/content.pot
Last change Oct. 1, 2026, 4:15 p.m.
Last change made by Marco Buchholz
Language English
Language code en
Text direction Left to right
Case sensitivity Case-sensitive
Number of speakers 1,728,473,503
Number of plurals 2
Plural type One/other
Plurals Singular 1
Plural 0, 2, 3, 4, 5, 6, 7, 8, 9, 10, …
Plural formula n != 1
10/21/2026

String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 285 2,661 19,029
Translated 100% 285 100% 2,661 100% 19,029
Needs editing 0% 0 0% 0 0% 0
Read-only 100% 285 100% 2,661 100% 19,029
Failing checks 3% 10 4% 110 3% 715
Strings with suggestions 0% 0 0% 0 0% 0
Untranslated strings 0% 0 0% 0 0% 0
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User avatar marb

Resource updated
Parsing of the “locale/content.pot” file was enforced. 10/01/2026
User avatar marb

String updated in the repository
External programs to be run by OTRS are blocked by default due to security reasons. You have to add the program to the allow list as described in the :otrsdoc:`Allow Program Safe to Run <admin/tutorials/allow-program-safe-to-run/>` chapter of the administration manual.
External programs to be run by OTRS are blocked by default due to security reasons. You have to add the program to the allow list as described in the :otrsdoc:`Allow Program Safe to Run <admin/tutorials/allow-program-safe-to-run/>` chapter of the administration manual.
10/01/2026
User avatar marb

String updated in the repository
Allow Program Safe to Run
Allow Program Safe to Run
10/01/2026
User avatar marb

String updated in the repository
OTRS can be operated in the ``utf8`` character set, without this migration. But future versions will only support the ``utf8mb4`` character set. Therefore this migration needs to be done at some point.
OTRS can be operated in the ``utf8`` character set, without this migration. But future versions will only support the ``utf8mb4`` character set. Therefore this migration needs to be done at some point.
10/01/2026
User avatar marb

String updated in the repository
After the migration is done, you need to add a new switch to file ``Kernel/Config.pm`` to activate the ``utf8mb4`` support.
After the migration is done, you need to add a new switch to file ``Kernel/Config.pm`` to activate the ``utf8mb4`` support.
10/01/2026
User avatar marb

String updated in the repository
Use the ``--force`` option to perform the actual migration.
Use the ``--force`` option to perform the actual migration.
10/01/2026
User avatar marb

String updated in the repository
Running the migration script without options will display only if something needs to be converted.
Running the migration script without options will display only if something needs to be converted.
10/01/2026
User avatar marb

String updated in the repository
OTRS 7 and previous versions only supported the ``utf8`` MySQL database character set, which is not able to store all Unicode characters. Since OTRS 8 the ``utf8mb4`` character set is also supported, which removes this limitation. It is recommended to convert your database at your convenience with the built-in migration script.
OTRS 7 and previous versions only supported the ``utf8`` MySQL database character set, which is not able to store all Unicode characters. Since OTRS 8 the ``utf8mb4`` character set is also supported, which removes this limitation. It is recommended to convert your database at your convenience with the built-in migration script.
10/01/2026
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String updated in the repository
Recommendation: Convert Your MySQL Database
Recommendation: Convert Your MySQL Database
10/01/2026
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String updated in the repository
In normal situations, this value should not be reached, but we recommend to set this value back to 1000 with the following option, that has to be added to the configuration file ``elasticsearch.yml``:
In normal situations, this value should not be reached, but we recommend to set this value back to 1000 with the following option, that has to be added to the configuration file ``elasticsearch.yml``:
10/01/2026
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