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Summary

Project website otrs.com
Project maintainers1 User avatar bmu
Project reviewers2 User avatar vpUser avatar bmu
Translation license proprietary
Translation process
  • Translations can be made directly.
  • Translation suggestions can be made.
  • Any authenticated user can contribute.
  • The translation uses bilingual files.
File mask documentation/update/locale/*/LC_MESSAGES/content.po
Translation file Download locale/content.pot
Last change Aug. 5, 2026, 2:54 p.m.
Last change made by None
Language English
Language code en
Text direction Left to right
Case sensitivity Case-sensitive
Number of speakers 1,728,473,503
Number of plurals 2
Plural type One/other
Plurals Singular 1
Plural 0, 2, 3, 4, 5, 6, 7, 8, 9, 10, …
Plural formula n != 1
09/18/2026

String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 285 2,661 19,029
Translated 100% 285 100% 2,661 100% 19,029
Needs editing 0% 0 0% 0 0% 0
Read-only 100% 285 100% 2,661 100% 19,029
Failing checks 0% 0 0% 0 0% 0
Strings with suggestions 0% 0 0% 0 0% 0
Untranslated strings 0% 0 0% 0 0% 0
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Resource updated
The “locale/content.pot” file was changed. 08/05/2026
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External programs to be run by OTRS are blocked by default due to security reasons. You have to add the program to the allow list as described in the :otrsdoc:`Allow Program Safe to Run <admin/tutorials/allow-program-safe-to-run/>` chapter of the administration manual.
External programs to be run by OTRS are blocked by default due to security reasons. You have to add the program to the allow list as described in the :otrsdoc:`Allow Program Safe to Run <admin/tutorials/allow-program-safe-to-run/>` chapter of the administration manual.
08/05/2026
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After the migration is done, you need to add a new switch to file ``Kernel/Config.pm`` to activate the ``utf8mb4`` support.
After the migration is done, you need to add a new switch to file ``Kernel/Config.pm`` to activate the ``utf8mb4`` support.
08/05/2026
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Use the ``--force`` option to perform the actual migration.
Use the ``--force`` option to perform the actual migration.
08/05/2026
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OTRS 7 and previous versions only supported the ``utf8`` MySQL database character set, which is not able to store all Unicode characters. Since OTRS 8 the ``utf8mb4`` character set is also supported, which removes this limitation. It is recommended to convert your database at your convenience with the built-in migration script.
OTRS 7 and previous versions only supported the ``utf8`` MySQL database character set, which is not able to store all Unicode characters. Since OTRS 8 the ``utf8mb4`` character set is also supported, which removes this limitation. It is recommended to convert your database at your convenience with the built-in migration script.
08/05/2026
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In normal situations, this value should not be reached, but we recommend to set this value back to 1000 with the following option, that has to be added to the configuration file ``elasticsearch.yml``:
In normal situations, this value should not be reached, but we recommend to set this value back to 1000 with the following option, that has to be added to the configuration file ``elasticsearch.yml``:
08/05/2026
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Please refer to the :doc:`requirements` chapter for the supported versions.
Please refer to the :doc:`requirements` chapter for the supported versions.
08/05/2026
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Without this configuration, the system will fall back to the default ``ArticleStorageDB`` after the update and the back end will not find the attachments and the HTML contents anymore. Attachments and the HTML contents may not be available in tickets and articles.
Without this configuration, the system will fall back to the default ``ArticleStorageDB`` after the update and the back end will not find the attachments and the HTML contents anymore. Attachments and the HTML contents may not be available in tickets and articles.
08/05/2026
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The selected article storage can be configured in ``Kernel/Config.pm`` by inserting one of the following options. Please note that ``ArticleStorageDB`` is the default article storage, so you do not need additional configuration to use it.
The selected article storage can be configured in ``Kernel/Config.pm`` by inserting one of the following options. Please note that ``ArticleStorageDB`` is the default article storage, so you do not need additional configuration to use it.
08/05/2026
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System configuration ``Ticket::Article::Backend::MIMEBase::ArticleStorage`` has been dropped in OTRS 2024.8.1.
System configuration ``Ticket::Article::Backend::MIMEBase::ArticleStorage`` has been dropped in OTRS 2024.8.1.
08/05/2026
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