Source strings

24,097 Strings
100%
Browse Translate
265,210 Words
100%
1,708,810 Characters
100%
This translation is being used as source strings within this component.

Strings status

Strings Words Characters
24,097 265,210 1,708,810
All strings Browse Translate Zen
24,097 265,210 1,708,810
Read-only strings Browse Translate Zen
24,097 265,210 1,708,810
Translated strings Browse Translate Zen
2,547 20,293 141,673
Strings with any failing checks Browse Translate Zen
94 878 5,529
Failing check: Unpluralised Browse Translate Zen
81 657 4,209
Failing check: Ellipsis Browse Translate Zen
1,865 14,772 106,506
Failing check: Multiple failing checks Browse Translate Zen
537 4,203 26,815
Failing check: Long untranslated Browse Translate Zen
Component Approved Translated Unreviewed Unfinished Unfinished words Unfinished characters Untranslated Checks Suggestions Comments
Administration Manual 100% 185
Features Manual 100% 1
OTRS GPL-3.0-or-later 100% 2,304
OTRS::ITSM Manual
Update Guide 100% 10
User Manual 100% 47

Summary

Project website otrs.com
Project maintainers1 User avatar bmu
Project reviewers2 User avatar vpUser avatar bmu
Language English
Language code en
Text direction Left to right
Case sensitivity Case-sensitive
Number of speakers 1,728,473,503
10/14/2026

String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 24,097 265,210 1,708,810
Translated 100% 24,097 100% 265,210 100% 1,708,810
Needs editing 0% 0 0% 0 0% 0
Read-only 100% 24,097 100% 265,210 100% 1,708,810
Failing checks 10% 2,547 7% 20,293 8% 141,673
Strings with suggestions 0% 0 0% 0 0% 0
Untranslated strings 0% 0 0% 0 0% 0
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Quick numbers

265 k
Hosted words
24,097
Hosted strings
100%
Translated
2
Contributors
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Trends of last 30 days

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User avatar bot-otrs-gitlab

Resource updated
The “locale/content.pot” file was changed. 10/14/2026
User avatar bot-otrs-gitlab

String added in the repository
None of this enforces anything by itself. Tool annotations and the startup message are hints for a well-behaved client; they do not authorize or skip any server-side check, and they do not prevent or neutralize a prompt-injection attempt. The access controls above (allowed groups, *Allowed Tools*, customer-visibility rules) remain the actual security boundary.
None of this enforces anything by itself. Tool annotations and the startup message are hints for a well-behaved client; they do not authorize or skip any server-side check, and they do not prevent or neutralize a prompt-injection attempt. The access controls above (allowed groups, *Allowed Tools*, customer-visibility rules) remain the actual security boundary.
10/14/2026
User avatar bot-otrs-gitlab

String added in the repository
Future template and attachment content is covered by the same policy: it belongs in the tool's structured result, never in a short text summary.
Future template and attachment content is covered by the same policy: it belongs in the tool's structured result, never in a short text summary.
10/14/2026
User avatar bot-otrs-gitlab

String added in the repository
The server's startup message to MCP clients (``initialize``) instructs the connected model to never treat instructions found inside ticket, FAQ, or configuration item content as commands to follow.
The server's startup message to MCP clients (``initialize``) instructs the connected model to never treat instructions found inside ticket, FAQ, or configuration item content as commands to follow.
10/14/2026
User avatar bot-otrs-gitlab

String added in the repository
That same untrusted text is still returned in full in the tool's structured result, since removing it would make the data unusable; only the short summary is restricted.
That same untrusted text is still returned in full in the tool's structured result, since removing it would make the data unusable; only the short summary is restricted.
10/14/2026
User avatar bot-otrs-gitlab

String added in the repository
The short text summary a tool returns alongside its structured result (for example the first line of a ``get_ticket`` or ``get_faq`` response) never includes a ticket title, FAQ title, configuration item name, article body, or FAQ field content. It is built only from identifiers and status/category fields (ticket number, queue, state, priority, and equivalents for FAQ and CMDB tools).
The short text summary a tool returns alongside its structured result (for example the first line of a ``get_ticket`` or ``get_faq`` response) never includes a ticket title, FAQ title, configuration item name, article body, or FAQ field content. It is built only from identifiers and status/category fields (ticket number, queue, state, priority, and equivalents for FAQ and CMDB tools).
10/14/2026
User avatar bot-otrs-gitlab

String added in the repository
Ticket titles, article bodies, FAQ text, and configuration item attribute values are written by agents, customers, or other integrations, not by OTRS itself. The MCP server treats all of it as untrusted data:
Ticket titles, article bodies, FAQ text, and configuration item attribute values are written by agents, customers, or other integrations, not by OTRS itself. The MCP server treats all of it as untrusted data:
10/14/2026
User avatar bot-otrs-gitlab

String added in the repository
Untrusted Content
Untrusted Content
10/14/2026
User avatar bot-otrs-gitlab

String added in the repository
Use *Allowed Dynamic Fields* to expose only the ticket dynamic fields a given integration actually needs.
Use *Allowed Dynamic Fields* to expose only the ticket dynamic fields a given integration actually needs.
10/14/2026
User avatar bot-otrs-gitlab

String added in the repository
A dynamic field value outside what *Allowed Dynamic Fields* (see `MCP Operation Settings`_ above) permits is handled differently depending on the tool: ``create_ticket`` rejects the whole call and creates no ticket, while ``update_ticket`` still applies the rest of the update and reports the rejected field as a warning in its response, since the ticket already exists and there is nothing to undo.
A dynamic field value outside what *Allowed Dynamic Fields* (see `MCP Operation Settings`_ above) permits is handled differently depending on the tool: ``create_ticket`` rejects the whole call and creates no ticket, while ``update_ticket`` still applies the rest of the update and reports the rejected field as a warning in its response, since the ticket already exists and there is nothing to undo.
10/14/2026
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