OTRS/User Manual @ OTRS Translations

This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Language	Approved	Translated	Unfinished	Unfinished words	Unfinished characters	Untranslated	Checks	Suggestions	Comments
English	100%	100%	0	0	0	0	40	0	0

Chinese (Simplified Han script)	1%	26%	1,376	22,746	135,788	1,376	35	0	0

French	0%	83%	311	3,739	23,444	311	49	0	0

German	85%	95%	94	473	3,470	94	0	0	0

Hungarian	94%	95%	94	473	3,470	94	0	0	0

Portuguese (Brazil)	2%	77%	427	6,256	38,319	427	35	0	0

Spanish (Mexico)	5%	12%	1,639	24,842	148,591	1,639	5	0	0

Please sign in to see the alerts.

Overview

Project website	otrs.com
Project maintainers	bmu bot-otrs-gitlab
Translation license	proprietary
Translation process	Translations can be made directly. Translation suggestions can be made. Translations are reviewed by dedicated reviewers. Any authenticated user can contribute. The translation uses bilingual files.
File mask	`locale/*/LC_MESSAGES/content.po`

an hour ago

String statistics

	Strings percent	Hosted strings	Words percent	Hosted words	Characters percent	Hosted characters
Total		13,167		177,667		1,064,994
Source		1,881		25,381		152,142
Approved	27%	3,570	26%	47,553	26%	283,824
Waiting for review	28%	3,775	26%	46,204	25%	275,946
Translated	70%	9,226	67%	119,138	66%	711,912
Needs editing	0%	0	0%	0	0%	0
Read-only	14%	1,881	14%	25,381	14%	152,142
Failing checks	1%	164	1%	522	1%	4,762
Strings with suggestions	0%	0	0%	0	0%	0
Untranslated strings	29%	3,941	32%	58,529	33%	353,082

Last 12 months Previous

Activity in last 12 months


May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Jan	Feb	Mar	Apr

Quick numbers

174 k

Hosted words

12,516

Hosted strings

73%

Translated

Contributors

and previous 30 days

Trends of last 30 days

—

Hosted words

+100%

—

Hosted strings

+100%

—

Translated

+73%

+100%

Contributors

—

Search

Advanced query builder

Query examples

Review strings changed by other users	`changed:>="1 month ago" AND NOT changed_by:anonymous`	Add
Translated strings	`state:>=translated`	Add
Strings with comments	`has:comment`	Add
Strings with any failing checks	`has:check`	Add
Strings with suggestions from others	`has:suggestion AND NOT suggestion_author:anonymous`	Add
Approved strings with suggestions	`state:approved AND has:suggestion`	Add
All untranslated strings added the past month	`added:>="1 month ago" AND state:<=needs-editing`	Add
Strings changed in the past two weeks	`changed:>="2 weeks ago"`	Add
Translated strings in a certain language	`is:translated AND language: en`	Add

None Changes committed OTRS User Manual Chinese (Simplified Han script)	Changes committed an hour ago
None Changes committed OTRS User Manual Hungarian	Changes committed an hour ago
None Changes committed OTRS User Manual German	Changes committed an hour ago
None Automatically translated OTRS User Manual Chinese (Simplified Han script)	English Ticket Attributes Chinese (Simplified Han script) 4 characters edited Current translation Translated 工单属性 yesterday
None Automatically translated OTRS User Manual Hungarian	English Ticket Attributes Hungarian 16 characters edited Current translation Translated Jegyattribútumok yesterday
None Automatically translated OTRS User Manual German	English Ticket Attributes German 16 characters edited Current translation Translated Ticket-Attribute yesterday
None Resource updated OTRS User Manual Chinese (Simplified Han script)	The “`locale/zh_CN/LC_MESSAGES/content.po`” file was changed. yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English This is because a phone ticket is treated as it would be created by the agent in behalf of the customer users. It is supposed that there has been a phone call between the agent and the customer users before the agent creates the phone ticket. Other customer users selected here will be handled in the same way as the recipients in the carbon copy field of an email. All selected customer users are then pre-selected for future responses. Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English This field is available only for phone tickets, and it is mandatory. This field is automatically filled in with the entry in the Customer User field. If the telephone call was made with several participants (e.g. telephone conference), the other customer users can be selected here. Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English ``StateType`` can be ``new``, ``open``, ``closed``, ``pending reminder``, ``pending auto``, ``removed`` or ``merged``. Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday

Browse all component changes

Shortcut	Action
`?`	Open available keyboard shortcuts.
`Alt` + `Home`	Navigate to the first translation in the current search.
`Alt` + `End`	Navigate to the last translation in the current search.
`Alt` + `PageUp` or `Ctrl` + `↑` or `Alt` + `↑` or `Cmd` + `↑` or	Navigate to the last translation in the current search.
`Alt` + `PageDown` or `Ctrl` + `↓` or `Alt` + `↓` or `Cmd` + `↓` or	Navigate to the next translation in the current search.
`Ctrl` + `Enter` or `Cmd` + `Enter`	Submit current form; this works the same as pressing Save and continue while editing translation.
`Ctrl` + `Shift` + `Enter` or `Cmd` + `Shift` +`Enter`	Unmark translation as Needing edit and submit it.
`Alt` + `Enter` or `Option` + `Enter`	Submit the string as a suggestion; this works the same as pressing Suggest while editing translation.
`Ctrl` + `E` or `Cmd` + `E`	Focus on translation editor.
`Ctrl` + `U` or `Cmd` + `U`	Focus on comment editor.
`Ctrl` + `M` or `Cmd` + `M`	Shows Automatic suggestions tab.
`Ctrl` + `1` to `Ctrl` + `9` or `Cmd` + `1` to `Cmd` + `9`	Copies placeable of a given number from source string.
`Ctrl` + `M` followed by `1` to `9` or `Cmd` + `M` followed by `1` to `9`	Copy the machine translation of a given number to current translation.
`Ctrl` + `I` followed by `1` to `9` or `Cmd` + `I` followed by `1` to `9`	Ignore one item in the list of failing checks.
`Ctrl` + `J` or `Cmd` + `J`	Shows the Nearby strings tab.
`Ctrl` + `S` or `Cmd` + `S`	Focus on search field.
`Ctrl` + `O` or `Cmd` + `O`	Copy the source string.
`Ctrl` + `Y` or `Cmd` + `Y`	Toggle the Needs editing checkbox.
`→`	Browse the next translation string.
`←`	Browse the previous translation string.