OTRS/User Manual @ OTRS Translations

This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Language	Approved	Translated	Unfinished	Unfinished words	Unfinished characters	Untranslated	Checks	Suggestions	Comments
English	100%	100%	0	0	0	0	40	0	0

Chinese (Simplified Han script)	1%	26%	1,460	24,287	145,338	1,460	35	0	0

French	0%	79%	409	5,558	34,695	409	51	0	0

German	86%	98%	33	708	3,896	33	0	0	0

Hungarian	98%	98%	33	708	3,896	33	0	0	0

Portuguese (Brazil)	2%	75%	478	7,566	46,003	478	36	0	0

Spanish (Mexico)	5%	12%	1,724	26,454	158,585	1,724	6	0	0

Please sign in to see the alerts.

Overview

Project website	otrs.com
Project maintainers	bmu bot-otrs-gitlab
Translation license	proprietary
Translation process	Translations can be made directly. Translation suggestions can be made. Translations are reviewed by dedicated reviewers. Any authenticated user can contribute. The translation uses bilingual files.
File mask	`locale/*/LC_MESSAGES/content.po`

yesterday

String statistics

	Strings percent	Hosted strings	Words percent	Hosted words	Characters percent	Hosted characters
Total		13,832		189,168		1,136,590
Source		1,976		27,024		162,370
Approved	27%	3,821	26%	49,783	26%	299,327
Waiting for review	28%	3,898	24%	47,080	24%	282,480
Translated	70%	9,695	65%	123,887	65%	744,177
Needs editing	0%	0	0%	0	0%	0
Read-only	14%	1,976	14%	27,024	14%	162,370
Failing checks	1%	168	1%	524	1%	4,797
Strings with suggestions	0%	0	0%	0	0%	0
Untranslated strings	29%	4,137	34%	65,281	34%	392,413

Last 12 months Previous

Activity in last 12 months


Jul	Aug	Sep	Oct	Nov	Dec	Jan	Feb	Mar	Apr	May	Jun

Quick numbers

189 k

Hosted words

13,832

Hosted strings

70%

Translated

Contributors

and previous 30 days

Trends of last 30 days

+5%

Hosted words

+100%

+4%

Hosted strings

+100%

−1%

Translated

+71%

—

Contributors

+100%

Search

Advanced query builder

Query examples

Review strings changed by other users	`changed:>="1 month ago" AND NOT changed_by:anonymous`	Add
Translated strings	`state:>=translated`	Add
Strings with comments	`has:comment`	Add
Strings with any failing checks	`has:check`	Add
Strings with suggestions from others	`has:suggestion AND NOT suggestion_author:anonymous`	Add
Approved strings with suggestions	`state:approved AND has:suggestion`	Add
All untranslated strings added the past month	`added:>="1 month ago" AND state:<=needs-editing`	Add
Strings changed in the past two weeks	`changed:>="2 weeks ago"`	Add
Translated strings in a certain language	`is:translated AND language: en`	Add

None Resource updated OTRS User Manual Chinese (Simplified Han script)	The “`locale/zh_CN/LC_MESSAGES/content.po`” file was changed. yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English As an alternative to drag & drop, the context menu of the card can be used to change an attribute of a ticket via a drop-down menu. This makes it easier to move tickets to a distant column if the Kanban view has many columns. Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English Kanban View Drop Zone Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English Kanban View Drop Zonee Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English As soon as the green progress bar is no longer visible, the corresponding ticket attribute is changed to the value of the column. The ticket now initially appears above a gray line in the so called drop zone and the sort symbol for the column has been replaced by an update symbol. This allows you to find cards that you have just changed. By clicking on the refresh symbol, the ticket is sorted according to the sort order in the column. Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English Kanban View Progress Bar Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English Now drag the card to the target column and release the left mouse button. A green progress bar will now appear. As long as the green bar is still displayed, you can pick up the card again with the mouse without changing the ticket. This makes it possible to pick up accidentally dropped tickets again and drop them in the correct column. Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English Kanban View Drag & Drop Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English Click on a card, hold down the left mouse button and drag a card. When dragging, OTRS checks which columns are possible based on your permissions and other system side restrictions (e.g. ACLs). Columns that are not possible are marked with a red background color. Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday
None String added in the repository OTRS User Manual Chinese (Simplified Han script)	English To drag & drop a ticket: Chinese (Simplified Han script) 0 characters edited Current translation Empty yesterday

Browse all component changes

Shortcut	Action
`?`	Open available keyboard shortcuts.
`Alt` + `Home`	Navigate to the first translation in the current search.
`Alt` + `End`	Navigate to the last translation in the current search.
`Alt` + `PageUp` or `Ctrl` + `↑` or `Alt` + `↑` or `Cmd` + `↑` or	Navigate to the last translation in the current search.
`Alt` + `PageDown` or `Ctrl` + `↓` or `Alt` + `↓` or `Cmd` + `↓` or	Navigate to the next translation in the current search.
`Ctrl` + `Enter` or `Cmd` + `Enter`	Submit current form; this works the same as pressing Save and continue while editing translation.
`Ctrl` + `Shift` + `Enter` or `Cmd` + `Shift` +`Enter`	Unmark translation as Needing edit and submit it.
`Alt` + `Enter` or `Option` + `Enter`	Submit the string as a suggestion; this works the same as pressing Suggest while editing translation.
`Ctrl` + `E` or `Cmd` + `E`	Focus on translation editor.
`Ctrl` + `U` or `Cmd` + `U`	Focus on comment editor.
`Ctrl` + `M` or `Cmd` + `M`	Shows Automatic suggestions tab.
`Ctrl` + `1` to `Ctrl` + `9` or `Cmd` + `1` to `Cmd` + `9`	Copies placeable of a given number from source string.
`Ctrl` + `M` followed by `1` to `9` or `Cmd` + `M` followed by `1` to `9`	Copy the machine translation of a given number to current translation.
`Ctrl` + `I` followed by `1` to `9` or `Cmd` + `I` followed by `1` to `9`	Ignore one item in the list of failing checks.
`Ctrl` + `J` or `Cmd` + `J`	Shows the Nearby strings tab.
`Ctrl` + `S` or `Cmd` + `S`	Focus on search field.
`Ctrl` + `O` or `Cmd` + `O`	Copy the source string.
`Ctrl` + `Y` or `Cmd` + `Y`	Toggle the Needs editing checkbox.
`→`	Browse the next translation string.
`←`	Browse the previous translation string.