OTRS/Administration Manual — German @ OTRS Translations

This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Translation status

7,675	Strings	100%	Browse Translate
91,641	Words	100%
611,524	Characters	100%

Strings status

Strings Words Characters
7,675 91,641 611,524	All strings	Browse Translate Zen
4,122 44,823 320,788	Approved strings	Browse Translate Zen
7,675 91,641 611,524	Translated strings	Browse Translate Zen
3,553 46,818 290,736	Strings waiting for review	Browse Translate Zen
126 959 6,635	Translated strings with dismissed checks	Browse Translate Zen
834 12,691 77,318	Labeled: Automatically translated	Browse Translate Zen
7,675 91,641 611,524	Strings without a label	Browse Translate Zen

Other components

Component	Approved	Translated	Unfinished	Unfinished words	Unfinished characters	Untranslated	Checks	Suggestions	Comments
Configuration Management GPL-3.0-or-later	65%		0	0	0	0	0	0	0

Features Manual	70%		0	0	0	0	0	0	0

OTRS GPL-3.0-or-later	39%	99%	4	35	233	4	0	0	1

OTRS::ITSM Manual	52%		0	0	0	0	0	0	0

Update Guide	63%		0	0	0	0	0	0	0

User Manual	90%		0	0	0	0	0	0	0

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Overview

Project website	otrs.com
Project maintainers	bmu bot-otrs-gitlab
Translation license	proprietary
Translation process	Translations can be made directly. Translation suggestions can be made. Translations are reviewed by dedicated reviewers. Any authenticated user can contribute. The translation uses bilingual files.
File mask	`locale/*/LC_MESSAGES/content.po`
Translation file	Download `locale/de/LC_MESSAGES/content.po`
Last change	April 8, 2025, 9:02 a.m.
Last change made by	None
Language	German
Language code	de
Text direction	Left to right
Case sensitivity	Case-sensitive
Number of speakers	141,444,441
Number of plurals	2
Plural type	One/other
Plurals	Singular	1
Plurals	Plural	0, 2, 3, 4, 5, 6, 7, 8, 9, 10, …
Plural formula	`n != 1`

11 days ago

String statistics

	Strings percent	Hosted strings	Words percent	Hosted words	Characters percent	Hosted characters
Total		7,675		91,641		611,524
Approved	53%	4,122	48%	44,823	52%	320,788
Waiting for review	46%	3,553	51%	46,818	47%	290,736
Translated	100%	7,675	100%	91,641	100%	611,524
Needs editing	0%	0	0%	0	0%	0
Read-only	0%	0	0%	0	0%	0
Failing checks	0%	0	0%	0	0%	0
Strings with suggestions	0%	0	0%	0	0%	0
Untranslated strings	0%	0	0%	0	0%	0

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None Changes committed OTRS Administration Manual German	Changes committed 11 days ago
jeb Translation approved OTRS Administration Manual German	English Create the following :doc:`../ticket-settings/services`: German 1 character edited Current translation Approved Erstellen Sie die folgenden :doc:`../ticket-settings/services`: 12 days ago
jeb Translation approved OTRS Administration Manual German	English Customer group support needs to be enabled in at least one customer user :term:`back end` to use this function. For the default OTRS :term:`back end`, this can be enabled in the system configuration by clicking on the Enable it here! button. German 4 characters edited Current translation Approved Kundengruppen-Unterstützung muss wenigstens in einem Kundenbenutzer :term:`Bback end` aktiviert sein, damit diese Funktion genutzt werden kann. Das Standard OTRS- :term:`Bback end` kann in der Systemkonfiguration aktiviert werden, wenn Sie auf die Hier aktivieren-Schaltfläche klicken. 12 days ago
jeb Translation approved OTRS Administration Manual German	English A customer user can only be added to the system when at least one :term:`customer` exists. Create one or more :doc:`customers` first. German 6 characters edited Current translation Approved Ein Kundenbenutzer kann dem System nur hinzugefügt werden, wenn wenigstens ein :term:`~~Kunde~~customer` existiert. Erstellen Sie zuerst einen oder mehrere :doc:`customers`. 12 days ago
jeb Translation approved OTRS Administration Manual German	English Create the following :doc:`../ticket-settings/services`: German 7 characters edited Approved Erstellen Sie die folgenden :doc:`../ticket-settings/~~queu~~services`: 12 days ago
jeb Translation approved OTRS Administration Manual German	English Requests to your service desk should be categorized based on affected :term:`service` to correctly reach a team of experts to deal with the issue. Because not all your agents can deal with specific problems. Lack of experience or access to resources to fix an issue requires defining the service affected in a ticket helps to categorize the issue and target the correct teams. German 1 character edited Current translation Approved Anfragen an Ihre Service-Abteilung sollten nach dem betroffenen :term:`Sservice` kategorisiert werden, um ein Expertenteam zur Lösung des Problems korrekt zu erreichen. Denn nicht alle Ihre Agenten können mit spezifischen Problemen umgehen. Mangelnde Erfahrung oder mangelnder Zugang zu Ressourcen, um ein Problem zu beheben, erfordert die Definition des betroffenen Service in einem Ticket und hilft bei der Kategorisierung des Problems und der Auswahl der richtigen Teams. 12 days ago
jeb Translation approved OTRS Administration Manual German	English A :term:`ticket` is similar to a medical report created for a hospital patient. When a patient first visits the hospital, a medical report is created to hold all necessary personal and medical information on him. Over multiple visits, as he is attended to by the same or additional doctors, the attending doctor updates the report by adding new information on the patient's health and the ongoing treatment. This allows any other doctors or the nursing staff to get a complete picture on the case at hand. When the patient recovers and leaves the hospital, all information from the medical report is archived and the report is closed. German 1 character edited Current translation Approved Ein :term:`Tticket` ist vergleichbar mit einem medizinischen Bericht, der für einen Krankenhauspatienten erstellt wurde. Wenn ein Patient zum ersten Mal das Krankenhaus besucht, wird ein medizinischer Bericht erstellt, in dem alle notwendigen persönlichen und medizinischen Informationen über ihn gespeichert sind. Bei mehreren Besuchen, da er von denselben oder zusätzlichen Ärzten betreut wird, aktualisiert der behandelnde Arzt den Bericht, indem er neue Informationen über die Gesundheit des Patienten und die laufende Behandlung hinzufügt. So kann sich jeder andere Arzt oder das Pflegepersonal ein vollständiges Bild vom vorliegenden Fall machen. Wenn der Patient sich erholt und das Krankenhaus verlässt, werden alle Informationen aus dem medizinischen Bericht archiviert und der Bericht geschlossen. 12 days ago
jeb Translation approved OTRS Administration Manual German	English A web service is a communication method between two systems, in our case OTRS and a remote system. In its configuration, the :term:`operation` or :term:`invoker` determine the direction of communication, and the :term:`mapping` and :term:`transport` take care of how the data is received and interpreted. German 3 characters edited Current translation Approved Ein Web-Service ist eine Kommunikationsmethode zwischen zwei Systemen, in unserem Fall OTRS und einem entfernten System. In seiner Konfiguration bestimmt die :term:`Ooperation` oder der :term:`invoker` die Richtung der Kommunikation, und das :term:`Mmapping` und der :term:`Ttransport` kümmern sich um den Empfang und die Interpretation der Daten. 12 days ago
jeb Translation approved OTRS Administration Manual German	English The process also contains the directions for how the process ticket can move through the process. Let's call this :term:`process path`. It consists of the start activity, one or more sequence flows (possibly with sequence flow actions) and other activities. German 6 characters edited Current translation Approved Der Prozess enthält auch die Anweisungen, wie sich das Prozess-Ticket durch den Prozess bewegen kann. Nennen wir das den :term:`~~Prozesspfad~~process path`. Er besteht aus der Startaktivität, einem oder mehreren Sequenzflüssen (ggf. mit Sequenzfluss-Aktionen) und weiteren Aktivitäten. 12 days ago
jeb Translation approved OTRS Administration Manual German	English Now, with activities, user task activity dialogs, sequence flows and sequence flow actions we have the necessary tools to model the individual steps of our example. What is still missing is an area where for each workflow the order of the steps can be specified. Let's call this :term:`process`. German 2 characters edited Current translation Approved Mit Aktivitäten, Aktivitätsdialogen, Übergängen und Übergangsaktionen haben wir die notwendigen Werkzeuge, um die einzelnen Schritte unseres Beispiels zu modellieren. Was ist noch fehlt, ist ein Bereich, wo für jeden Arbeitsablauf die Reihenfolge der Schritte festgelegt wird. Nennen wir diesen Bereich :term:`~~Proz~~process`. 12 days ago

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