OTRS/OTRS::ITSM Manual — English @ OTRS Translations

This manual is available on the Documentation Portal only for languages that have at least 90% translation completeness.

The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to the following alert:

Could not merge the repository.

Source strings

2	Strings	100%	Browse Translate
16	Words	100%
117	Characters	100%

This translation is being used as source strings within this component.

Strings status

Strings Words Characters
2 16 117		All strings	Browse Translate Zen
2 16 117		Read-only strings	Browse Translate Zen

Other components

Component	Approved	Translated	Unreviewed	Unfinished	Unfinished words	Unfinished characters	Untranslated	Checks	Suggestions	Comments
Administration Manual	0	100%	0	0	0	0	0	16	0	0

Features Manual	0	100%	0	0	0	0	0	10	0	0

OTRS GPL-3.0-or-later	0	100%	0	0	0	0	0	2,164	0	0

Update Guide	0		0	0	0	0	0	0	0	0

User Manual	0	100%	0	0	0	0	0	1	0	0

Browse all components

Summary

Project website	otrs.com
Project maintainers1	bmu
Project reviewers2	vp bmu
Translation license	proprietary
Translation process	Translations can be made directly. Translation suggestions can be made. Any authenticated user can contribute. The translation uses bilingual files.
File mask	`locale/*/LC_MESSAGES/content.po`
Translation file	Download `locale/content.pot`
Last change	June 16, 2025, 1:53 p.m.
Last change made by	None
Language	English
Language code	en
Text direction	Left to right
Case sensitivity	Case-sensitive
Number of speakers	1,728,473,503
Number of plurals	2
Plural type	One/other
Plurals	Singular	1
Plurals	Plural	0, 2, 3, 4, 5, 6, 7, 8, 9, 10, …
Plural formula	`n != 1`

09/23/2026

String statistics

	Strings percent	Hosted strings	Words percent	Hosted words	Characters percent	Hosted characters
Total		2		16		117
Translated	100%	2	100%	16	100%	117
Needs editing	0%	0	0%	0	0%	0
Read-only	100%	2	100%	16	100%	117
Failing checks	0%	0	0%	0	0%	0
Strings with suggestions	0%	0	0%	0	0%	0
Untranslated strings	0%	0	0%	0	0%	0

Last 12 months Previous

Activity in last 12 months


Sep	Oct	Nov	Dec	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug

Quick numbers

Hosted words

Hosted strings

100%

Translated

Contributors

and previous 30 days

Trends of last 30 days

—

Hosted words

—

Hosted strings

—

Translated

—

Contributors

—

None

Resource updated

The “locale/content.pot” file was changed. 06/16/2025

None

String added in the repository

English

English 85 characters editedCurrent translationState: Read-only

06/16/2025

None

Resource updated

The “locale/content.pot” file was changed. 08/16/2024

None

Resource updated

The “locale/content.pot” file was changed. 04/09/2024

None

Resource updated

The “locale/content.pot” file was changed. 03/07/2024

None

Resource updated

The “locale/content.pot” file was changed. 01/16/2024

bot-otrs-gitlab

Resource updated

The “locale/content.pot” file was changed. 10/26/2023

Resource updated

The “locale/content.pot” file was changed. 10/18/2023

None

Resource updated

The “locale/content.pot” file was changed. 10/18/2023

None

Resource updated

The “locale/content.pot” file was changed. 09/12/2023

Browse all translation changes

Quick downloads

2	File in original format as translated in the repository	gettext PO file
2	All strings, converted files enriched with comments; suitable for offline translation	CSV	gettext MO	gettext PO	TBX	TMX	XLIFF 1.1 with gettext extensions	XLIFF 1.1	XLSX

Customize download

Search

Advanced query builder

Query examples

Review strings changed by other users	`changed:>="1 month ago" AND NOT changed_by:anonymous`	Add
Translated strings	`state:>=translated`	Add
Strings with comments	`has:comment`	Add
Strings with comments mentioning you	`comment:@anonymous`	Add
Strings with any failing checks	`has:check`	Add
Strings with suggestions from others	`has:suggestion AND NOT suggestion_author:anonymous`	Add
Approved strings with suggestions	`state:approved AND has:suggestion`	Add
All untranslated strings added the past month	`added:>="1 month ago" AND state:<=needs-editing`	Add
Strings changed in the past two weeks	`changed:>="2 weeks ago"`	Add
Automatically translated strings	`is:automatically-translated`	Add

Shortcut	Action
`?`	Open available keyboard shortcuts.
`Alt` + `Home`	Navigate to the first translation in the current search.
`Alt` + `End`	Navigate to the last translation in the current search.
`Alt` + `PageUp` or `Ctrl` + `↑` or `Alt` + `↑` or `Cmd` + `↑` or	Navigate to the previous translation in the current search.
`Alt` + `PageDown` or `Ctrl` + `↓` or `Alt` + `↓` or `Cmd` + `↓` or	Navigate to the next translation in the current search.
`Ctrl` + `Enter` or `Cmd` + `Enter`	Submit current form; this works the same as pressing Save and continue while editing translation.
`Ctrl` + `Shift` + `Enter` or `Cmd` + `Shift` +`Enter`	Unmark translation as Needing edit and submit it.
`Alt` + `Enter` or `Option` + `Enter`	Submit the string as a suggestion; this works the same as pressing Suggest while editing translation.
`Ctrl` + `E` or `Cmd` + `E`	Focus on translation editor.
`Ctrl` + `U` or `Cmd` + `U`	Focus on comment editor.
`Ctrl` + `M` or `Cmd` + `M`	Shows Automatic suggestions tab.
`Ctrl` + `1` to `Ctrl` + `9` or `Cmd` + `1` to `Cmd` + `9`	Copies placeable of a given number from source string.
`Ctrl` + `M` followed by `1` to `9` or `Cmd` + `M` followed by `1` to `9`	Copy the machine translation of a given number to current translation.
`Ctrl` + `I` followed by `1` to `9` or `Cmd` + `I` followed by `1` to `9`	Ignore one item in the list of failing checks.
`Ctrl` + `J` or `Cmd` + `J`	Shows the Nearby strings tab.
`Ctrl` + `S` or `Cmd` + `S`	Focus on search field.
`Ctrl` + `O` or `Cmd` + `O`	Copy the source string.
`Ctrl` + `Y` or `Cmd` + `Y`	Toggle the Needs editing checkbox.
`→`	Browse the next translation string.
`←`	Browse the previous translation string.